Gooten: Print on Demand , 485 avaliações
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Absolutely the WORST company to use for POD. I paid full price for a test print on a product. The resulting color print was COMPLETELY OFF. They refused to do a reprint and suggested another full price charge on a sample that was supposedly their own fault for not printing the correct color. I would give 0 stars if possible. They obviously are not interested in getting sales from my 500,000 customer base. Companies like this will be out of business soon.
Just started using gooten. Their customization platform is one of the best I’ve experienced for phone cases. Their selection of phone cases and sizes is also decent compared to competitors. Their mock ups are terrible and they only provide one. On this aspect they are lacking. If you can design your own mock ups then I would recommend gooten.
Hey there! Thank you so much for leaving us a review! We love to hear all feedback to see where we can improve. We are sorry to hear that the mock ups you received were not to the Gooten standards. Please submit a ticket through our help desk so our support team can learn more about this. We are happy to hear you are enjoying our selection and customization. We thank you for being a Gooten partner!
I've been using Gooten for a few months now and I'm really pleased with their service. Their support is great, as well as the product quality. It's also the only POD supplier that gives me the freedom to easiliy change the design file after an order has been placed.
We LOVE gooten!
Such a good interface and powerful tool four on-demand business.
This app synced well with my platform and store. The app is user friendly and easy to use and navigate. I love the product offering with Gooten and I am excited to see the turn around for processing and shipment after the industry gets back to normal after the stay-home orders and shut down. I do not have any complaints.
Hi, thank you for your positive review! We are happy to hear that you enjoy using Gooten.
I used the app to upload my images and imported them to my Shopify store. The process has been a very enjoyable experience, it was user friendly, fast and with the variety of products to choose from I did not know what to work on first.
Hi there! Thank you for leaving us a reply. We value your feedback. We are so happy to hear of your positive experience with us and love to hear that you feel our process is easy to work with. Thank you for being a Gooten partner!
I ordered a sample of many products from Gooten and am overall very happy with the wide range of products and high quality prints. There was a misprint on one item, but it was handled so smoothly and they offered a reprint free of charge. Support is always helpful and very nice to deal with. If you’re looking for custom printing, I’d recommend Gooten!
I am artist new to ecommerce after 15 years in B2B sales. My expertise is in person and on canvas. Ecommerce/drop shipping and designing online is new to me but im okay on a computer. Not great. Gooten has helped me avoid a couple of disasters and the store is not even done yet. Their system is simple and if i can get it anyone can. The t-shirts look amazing, the color choices are practically unlimited. And lastly. I am difficult. I dont mean to be but i just want what is promised and never expect anything more. I have never had the pleasure of working with someone who was so dedicated to seeing someones store succeed as Jovana is. Never saw someone go that far above and beyond. I didnt realize how much time she had given to me until i looked at all my emails over the past two weeks. I am floored. She never missed a beat and had a solution for me within minutes of me asking every single time. Class act. Utmost professional. Period.
thank you !
Frankie
brown dog art design
Installed the App a couple of days ago. One of the easier Apps to install with a step by step guide. Really easy. Customer services also very good. I have not ordered a sample and will update once ordered and received.
As a Newbie in POD, the only thing that I would like is prices that include shipping, so much easier for the Seller. Really recommend Gooten. - Well Done on an awesome App and exceptional customer service.
Hi there! Thank you for leaving us a review. We are thrilled to hear you are enjoying working with us! Congratulations on your ventures in print on demand. We wish you luck and hope to work with you some more!
Awful customer service with little to no follow up majority of the time. Had to disable multiple products (tumblers and fanny packs) due to way too many quality control issues -- wrong products from other stores arriving to my customers, fanny packs arriving with the zipper sewn into the seams, items arriving with zippers sticking or strings hanging, prints not aligning properly and tumblers arriving without lids CONSTANTLY. Bottom line, if you're looking for quality products - do not use Gooten, I'm honestly going to remove the app and my account.
We deeply apologize for your less than satisfactory experience. We hear your concerns, and will pass all feedback along to our team. We would also love a chance to discuss these issues with you further, and investigate a bit more on the order issues and lack of communication. Please reach out to us with more info if you would like, so we can connect you with the right member of our team and make this right. Thank you