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Tried to test one product. The wrong material was sent 3 times. They sent 2 replacement orders and a refund on the third, but are now still claiming the material was cotton. They all say 100% polyester fiber on the tag and I sent numerous images! It's either a scam or one heck of a delusion.
Great selection and easy to work with. They have a more diverse group of products to work with, compared to some other apps.
I needed some special-printed products that I couldn't find on any other POD-services but Gooten helped me with that! Super easy set-up. Literally, anyone could set up a store with their help :)
Hi there and thank you for leaving us a review! We are happy to hear you appreciated our broad range of available products. We are excited to work more with you!
Excellent app. Great product list and sound customer service. Can't ask for much more. Certainly recommend Gooten to all businesses and entrepreneurs!
Hi there and thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this. We are happy to hear you are having a positive experience with our support team and enjoying the product catalog. We look forward to working with you more!
I used to love Gooten, but there's a big problem with them changing their items without proper notice to sellers. The first time I ran into this was with their bandanas. They started out as great quality, with a slight sheen and a soft knit, but then they changed to a terrible tight, shiny, stiff knit and the edges were never right. I let that slide because they refunded me and I appreciated their other products.. However, two weeks ago I reached out to see why two of my customers' orders hadn't gone through. Customer service said they'd look into it, but I haven't heard anything since, even after sending a follow up email. Today I decided to manually place their orders, come to find out the product they ordered had been changed completely, in shape and material, and the original I had on my website was no longer available. The original product was perfect, and this new one looks terrible on their website. It seems they're cutting costs and quality is being decreased, but of course the prices are the same. Very disappointed. I can't continue to use Gooten knowing that my products can be changed randomly without any proper notice to me and that my customers could receive terrible products that are different than what I first received when I wanted to make sure of their quality before selling them.
Hi, thank you for your review! We appreciate your feedback and kind words. We are always looking to improve so I will be sure to pass along your comments to our team. Thank you!
Mockups are hard to use, so I gave up on using this one.
Maybe I might give it another try if they come up with a more seamless way of generating mockups.
Excellent service, big inventory and nice product! i would love work with you!
I think is the most complete POD service!
Hi there! Thank you so much for writing us a review! We love to hear your experience has been positive and are so happy you enjoy our products. Thank you for being a Gooten partner!
Solid 4 stars because the products of fine quality and I find they have some of the best prices for apparel. My profit margin is increased by selling mugs, shirts, and house goods through them, but the order takes a while to be processed and shipped. I do like there customer service though. I felt like their team communicated with me in a timely matter and that is important when I feel like I am doing it on my own.
Thank you so much for your review! We are glad to hear that you have had a positive experience with Gooten. We are always striving to better serve our partners!
Not sure about them. Their mockup generator is terrible. The photos are blurry or too small of an image for anyone to even see. I asked them to fix the issue but I have not heard back from them.
I was extremely please with the length of time from order to shipped considering the staff shortages most companies are dealing with. My products were perfect and I will be switching the products I can to Gooten.
Hi, thank you for your review! We appreciate your feedback and are happy to hear that you are enjoying working with Gooten.