Gooten: Print on Demand , 485 avaliações

Avaliação geral
4,4
Pontuação por nível de classificação
  • 65% das classificações são de 5 estrelas
  • 16% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 4% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
23 de abril de 2020

Great quality products, huge selection of items. My only criticism is the shipping times, which can be longer than what customers expect, although they do take 4 days (usually) to produce the products so that’s part of the process.

Bad Co. Printing
Estados Unidos
5 months usando a aplicação
17 de novembro de 2020

This app is incredibly straight forward, and allows me to easily create products and wall art on the Gooten website and then seamlessly integrate these products into my Shopify account. It's very straightforward for Shopify beginners, and I would recommend Gooten for their wide range of print-on-demand products at reasonable prices.

Eva in Eden
Estados Unidos
5 months usando a aplicação
Questão respondida por Gooten 17 de novembro de 2020

Thank you for taking the time to write a review! We are so happy that you are having a positive experience with us. We worked hard to make sure that Gooten is easily accessible to our partners to visit our site. We value you as a Gooten partner!

11 de março de 2019

Working with Gooten has been great since the beginning of our connection. They were so helpful to all of our needs, big and small. Very responsive customer service team as well! A great variety of products to choose from, and they have welcomed our suggestions as well. Love their customer interface, very user friendly. Overall, great company to work with!

Highway 3
Estados Unidos
5 months usando a aplicação
8 de março de 2021

Love the quality of the printing and variety of products. My customers are also very happy with the quality. I find the software pretty straightforward to use. Things I would change: shipping costs are way too costly (especially when it's important for small businesses to provide free shipping to customers as an incentive, this eats a lot of my profit. The shipping fees are also more than what I would typically pay to mail these objects.); I’d love to have better product mock-ups that parallel or are the same as what you use to show products in your product catalog. Why aren't these available? Lastly, I'd like to see the platform compatible on all devices (especially tablets!), not just a laptop or desktop.

PEACE OF SASS
Estados Unidos
5 months usando a aplicação
Questão respondida por Gooten 9 de março de 2021

Hi there! Thank you so much for leaving us a review! We are thrilled to hear you are mostly enjoying working with us and appreciate the feedback in ways you would like to see us improve. We value the input from our partners and like to know the ways we can suit them best. Thank you for choosing to scale your shop with Gooten!

Editado a 11 de agosto de 2020

LOOK AT ALL THE 1 STAR REVIEWS THEY HAVE AND DON'T WASTE YOUR TIME! They don't even bother to respond to these reviews. horrible. cute products. But there is ZERO customer support. The website is so difficult to work. DOES NOT integrate with Shopify at all. I could sell these products like crazy but I can't get it to work with my shopify store and I can't get anyone at Gooten to even try to help me. I have wasted so much time trying to get this vendor to work. Going to delete Gooten if someone doesn't help ASAP. not even worth 1 Star.

Steno Swag
Estados Unidos
5 months usando a aplicação
Questão respondida por Gooten 20 de agosto de 2020

Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. In the recent months we have seen a huge increase in orders, and thus a huge increase in customer support tickets due to COVID. We admit that we were not prepared for this, nor did we ever expect such an increase in business. However, as stated, we have since hired many new staff members to keep up with the demand, and customer support times are currently back to normal. Please reach out to us if you would like more information and to let us know how we can further assist. We would love to make this right and earn back your trust. Thank you.

26 de abril de 2021

A variety of products so I'm excited to get my sample products (pins, AOP sweatshirt and stickers)... I'm still waiting 2 weeks in for my order to be processed....
However, no complaints from my customers so far for the greeting cards I've ordered.

Ted & Buns Creations
Austrália
5 months usando a aplicação
Questão respondida por Gooten 27 de abril de 2021

Hey there! We are so happy to hear that you are enjoying working with us. We really appreciate your feedback and hope to hear a positive review once your products arrive. Thank you for scaling with Gooten!

6 de dezembro de 2016

Would HIGHLY (extra emphasis on highly) recommend using the Gooten App. The people who run it are amazing people that care for the opinions of their users. The range of products are amazing for a make on demand service. Quality is great and the prices are a tiny bit high, but worth it. Probably the best on demand app on shopify.

Whaffles Wear
Estados Unidos
5 months usando a aplicação
28 de maio de 2021

I think the interface could use some updating. I wish there was a place for me to look at my library of uploaded art work. As of right now you have to make a template to see any of the art work you have uploaded. Also the template making process is extremely slow. Ultimatly I liked their product selection as they had some woman's shirts that the other companies did not have, however when I needed to do an all black shirt collection they were out of stock in med, large, and extra large in black with no idea on when they would be back in stock. The shirt was the only woman's shirt that ran true to size and not small. The app was easy to navigate as it is really a simple app which is not all bad.

TheEclecticChild
Estados Unidos
5 months usando a aplicação
Questão respondida por Gooten 10 de junho de 2021

Hey there! We are happy to have you on board! We appreciate your feedback and your suggestions! Our customer support team always wants to hear about these types of issues so we know how to assist you and how to better ourselves for the future. Thank you for scaling with Gooten!

30 de março de 2020

I've loved using this app. It's so easy to connect with my store and I love being able to offer unique products with my own designs on them without worrying about the manufacturing and shipping.

Lauren Ullrich Art
Estados Unidos
4 months usando a aplicação
4 de fevereiro de 2021

I am a print on demand newbie. Gooten is the second company I have tried. Site navigation is easy to figure out. I really appreciated the ease of adding different colors/designs (ie black lettering on a light shirt and white lettering on dark shirts) to the same product/post. I would love to see the product range grow to offer more items - bandanas, pennants, and silicon bracelets would all be fantastic! Keep up the great work!!

Curating Cantrelle
Estados Unidos
4 months usando a aplicação
Questão respondida por Gooten 9 de fevereiro de 2021

Hi there and thank you for leaving us a review! We are so happy to hear that you are enjoying your time with us and appreciate your feedback on how we can broaden our range of products! Thank you so much for working with us, we look forward to working with you more!