Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Anmeldelser (176)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
16. februar 2019

I used this app,Great app,easy to use. No needs code,Ilike it's,I would like to give 5 tars,Thank You,
http://sphb.online

Sphb
Frankrig
8 måneder bruger appen
21. maj 2020

Super helpful and simple. It's very important to know how people are finding out about us, and a post checkout survey is definitely the best way to do that. Easy integration, easy way to view the data, and we've gotten ~50% response rate which is great. Plus developers responded to a custom request quickly. Thank you!

Farm To Flat
USA
8 måneder bruger appen
Union Works Apps svarede 22. maj 2020

Thank you for the great review Naseem! I'm glad you're happy with the option to limit the survey to one response per customer! Good luck!

18. september 2019

Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing

SwayTee Baseball & Softball
USA
7 måneder bruger appen
Union Works Apps svarede 19. september 2019

Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.

Redigeret 18. december 2018

The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com

Zumer Sport
USA
7 måneder bruger appen
28. marts 2018

exactly what I was looking for!

Novahbags Com
USA
7 måneder bruger appen
20. juli 2019

Just tested this out, it is very easy to use and does what it promises. Maybe in the future, they can add an option to change colors for the button instead of relying on coding it yourself. Either way, love this little app and it's free.

Arumall
Aruba
7 måneder bruger appen
Union Works Apps svarede 21. juli 2019

Thanks for the great review! We're continually adding new features and tweaking the app to provide a better service. We can only do that based on the feedback that we receive, so thanks for your suggestion about the button styling.

Redigeret 5. januar 2019

Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com

Reidsboutiques
USA
6 måneder bruger appen
15. april 2019

Just downloaded today, and it is very user friendly. It will be great to see how how my customers are finding me.

Black Stock Motorcycle Company, LLC.
USA
6 måneder bruger appen
Union Works Apps svarede 16. april 2019

Glad you like the app and thanks for the great review! It shouldn't take long for you to see the responses coming in... we get great engagement rates on the Order Status Page! Thanks!

7. oktober 2020

Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.

SENREVE
USA
6 måneder bruger appen
Union Works Apps svarede 7. oktober 2020

Thanks for the great review Jillian! Glad we were able to help!

5. juli 2023

Great app - ask all our first time customers where they found us using it and then back that into our CAC (reported sales by channel by spend) that we drive marketing budget decisions on. I've been around for a long time and spend a lot of money on different martech solutions (Mixed media modeling, multi-touch, incrementality, etc.). For the $ (and resources of startup) nothing comes close and have found more complicated things generally don't do better (makes sense when getting into large scale advertising with TV especially) but not at the scale of most shopify stores. You can't spend $25/ month in a better way if you have any kind of paid media budget in more than one channel.

Little Hunter
USA
6 måneder bruger appen
Union Works Apps svarede 5. juli 2023

Hi Dustin, thank you for this super review. Great to hear that the app is providing such valuable insight into where your first time customers are coming from. We have more exciting features planned for Grapevine that we hope will continue to add to the value of the app.