Grapevine Post Purchase Survey
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Super responsive customer service and easy to install. Thanks for everything Steve. Wish you much success!
So far so good! I just installed the app and it was very easy to navigate and extremely user friendly. Interested to know more about the "Customer Tag Prefix" and the "Order Tag Prefix"
Hopefully customers start responding!
Hi, thanks for the great review of our Grapevine app. I've sent you an email with information about Tag Prefixing... but in short, it allows you to identify the tag as having come from the Grapevine app before we then auto apply the tag value which will be the customer's selected survey response. Hope that makes sense! Please just reply to my email if you need anything further. Thanks again!
i.e. you might use the Prefix "Survey:" before selected survey option to make it "Survey: Word of mouth" or "Survey: TV advert" or "Survey: Facebook Ad".
Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research
Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!
Easy to use and exactly what we needed! Liked that we could choose our own suboptions and personalize it.
Thanks for the great review, we're glad that you're happy with the survey and customisable sub-options!
Excellent app. Very useful, non-intrusive way to collect useful customer data and an extremely responsive developer. Very impressed with both the insight I've gained through the app and the experience in just a couple weeks!
Thanks for the great review Alex! Very pleased to hear that you're happy with the app!
Thanks for the 5 star rating! Great to have you guys onboard and using Grapevine Surveys to find out how your customers heard about you