Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reseñas (181)

Calificación general
5
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
7 de agosto de 2020

Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)

4 stars rather than 5 because of one feature it desperately needs:

At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)

It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything

I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.

At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.

The Personal Barber
Reino Unido
3 meses usando la aplicación
Union Works Apps respondió 7 de agosto de 2020

Thanks for taking the time to leave a review and provide your thoughts on improvements.

We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.

11 de junio de 2019

Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.

Muscle Engineering
Australia
3 meses usando la aplicación
Union Works Apps respondió 13 de junio de 2019

Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!

13 de enero de 2019

This app is perfect and does exactly what it needs to. Discover how your customers found you, and add custom options for customers to choose from!

blüm
Estados Unidos
3 meses usando la aplicación
2 de julio de 2018

This is great! I love the reporting it gives, it makes it super easy to see where we're getting the most bang for our advertising buck. It was frustrating not knowing how big of an impact TV commercial was having compared to PPC. This gives us another glimpse at that!

Apexm Icm
Estados Unidos
3 meses usando la aplicación
20 de julio de 2018

This is a good app, I do recommend this to people who want a good way to obtain geographical information to help find your target market.

Artesian Essentials
Estados Unidos
2 meses usando la aplicación
29 de agosto de 2018

Good app,.Just added it, was easy to install.

Whenigetone
Estados Unidos
Alrededor de 2 meses usando la aplicación
7 de octubre de 2019

This was easy to set up. It looks promising and I'm so curious to see how it will work!.. thank you for making it for free!!

SHERATIQUE
Arabia Saudí
Alrededor de 1 mes usando la aplicación
15 de diciembre de 2019

Great App - Thank you ! Nice and easy interface, I do enjoy the fact that it is free so store owners can see if hat works fro them and not drag themselves in any useless subscriptions

Jade Beauty and Health
Australia
1 día usando la aplicación
Union Works Apps respondió 15 de diciembre de 2019

Thanks for taking the time to leave us a great review. We're glad you like the app, we hope to keep the core features free forever, but we also have some exciting Extra paid features on the horizon that we're sure will deliver even further value.

17 de febrero de 2021

This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you!

Bianca Mavrick Jewellery
Australia
Alrededor de 20 horas usando la aplicación
Union Works Apps respondió 17 de febrero de 2021

Thanks for the great review Bianca! Glad we were able to help!

30 de junio de 2019

Good App. Simple and FREE.

One suggestion would be giving us the option to change the color of the button.

Vader Aesthetics
Canadá
22 días usando la aplicación
Union Works Apps respondió 12 de julio de 2019

Hi, thanks for the review! We have a Custom CSS field in the Settings tab of the Grapevine app where you can enter CSS styles to control the form elements. I'll send you the CSS you need to style the form to your liking.