Grapevine Post Purchase Survey
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nice app, just have to get orders to see how effective it is, but nice free app for the time being to see if it works for my store
Nice app snd keep going .. working fine
This was easy to set up. It looks promising and I'm so curious to see how it will work!.. thank you for making it for free!!
Great App - Thank you ! Nice and easy interface, I do enjoy the fact that it is free so store owners can see if hat works fro them and not drag themselves in any useless subscriptions
Thanks for taking the time to leave us a great review. We're glad you like the app, we hope to keep the core features free forever, but we also have some exciting Extra paid features on the horizon that we're sure will deliver even further value.
This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you!
Thanks for the great review Bianca! Glad we were able to help!
Good App. Simple and FREE.
One suggestion would be giving us the option to change the color of the button.
Hi, thanks for the review! We have a Custom CSS field in the Settings tab of the Grapevine app where you can enter CSS styles to control the form elements. I'll send you the CSS you need to style the form to your liking.
I just installed this app. Easy to use and collects valuable data. It would be a great benefit if this survey could be added compulsory in cart pre purchase.
Thanks for your review, we're glad you like the app. Thanks for your suggestion, in order to ensure a smooth buying process, we decided that the survey question should appear after the transaction has taken place. It ensures that the app will never be the cause of an abandoned purchase. I hope you understand and hopefully you'll start to see Customers filling out your Survey post-purchase. Thanks again!
This was exactly what I was looking for! Great, non-intrusive way to conduct marketing research. Blends seamlessly with the check-out page and was a breeze to set up. Thank you for providing this app for free!
Thanks for your great review, we're really pleased that you're enjoying the app and are able to use it for your market research. Hopefully it's providing you with the insight you need to allocate your marketing spend. Thanks again!
Super responsive customer service and easy to install. Thanks for everything Steve. Wish you much success!
So far so good! I just installed the app and it was very easy to navigate and extremely user friendly. Interested to know more about the "Customer Tag Prefix" and the "Order Tag Prefix"
Hopefully customers start responding!
Hi, thanks for the great review of our Grapevine app. I've sent you an email with information about Tag Prefixing... but in short, it allows you to identify the tag as having come from the Grapevine app before we then auto apply the tag value which will be the customer's selected survey response. Hope that makes sense! Please just reply to my email if you need anything further. Thanks again!
i.e. you might use the Prefix "Survey:" before selected survey option to make it "Survey: Word of mouth" or "Survey: TV advert" or "Survey: Facebook Ad".