Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reseñas (181)

Calificación general
5
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
4 de agosto de 2020

Steve was super helpful and responsive helping me with some custom CSS. Great app - so much value for a free app, and even the upgrade is so affordable.

Lisse Shave Inc.
Canadá
Más de 2 años usando la aplicación
Union Works Apps respondió 4 de agosto de 2020

Thanks for the great review Amy, although I think you customised most of the CSS yourself!

17 de enero de 2022

Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.

Alleviate
Estados Unidos
Más de 2 años usando la aplicación
Union Works Apps respondió 18 de enero de 2022

Thanks for taking the time to leave a lovely review of our Grapevine Post Purchase app. We're glad to hear that the Survey is delivering just what you need!

22 de noviembre de 2019

I use this app to get feedback on how our customers hear about us so we can target our marketing. The app was very easy to install and the customer service has been excellent! When I have clicked on the link for support they get back to me right away.

Liquid Blackjack
Estados Unidos
Más de 2 años usando la aplicación
Union Works Apps respondió 22 de noviembre de 2019

Thanks for the great review Jeff! We hope the insight helps you to further understand which of your marketing activities are converting.

19 de enero de 2022

App is incredible. We have a few apps from their team and all of them are integral in running our business operation. Team is open to custom developments to make their apps better and it is always great working with them. Highly recommend.

State and Liberty Clothing Company
Estados Unidos
Más de 2 años usando la aplicación
Union Works Apps respondió 19 de enero de 2022

Thanks for the great review Jake! Glad to hear our apps are helping you to inform and organise your online business.

12 de agosto de 2020

What a great little app! As soon as I installed it I was getting feedback. I knew I got sales from all differnt platforms, and FB ads tell me exactly what my paid activity sends me, but now I've got real life feedback from people and a nice breakdown of the revenue each generates. It's self-reported so may not be 100% accurate, but its a lot better than what I had before - exactly nothing! And the free version is more than enough data for me right now. Once I get bigger and have more orders I'll almost definitely upgrade to ask more questions but for now, this is ideal. Thanks!

So So Gay
Reino Unido
Alrededor de 2 años usando la aplicación
Union Works Apps respondió 12 de agosto de 2020

Thank you so much for your detailed and kind review. We're really glad that you're finding Grapevine useful and that you're receiving good quality data for your Marketing activities. Thanks again!

25 de noviembre de 2020

This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features:
- Allow survey to be erased to reset responses/data for another survey
- Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them

Chomper Labs
Estados Unidos
Alrededor de 2 años usando la aplicación
Union Works Apps respondió 25 de noviembre de 2020

Thanks for the great review James, we're constantly updating the app, so thank you for the feedback! We'll see what we can do!

Fecha de modificación: 1 de febrero de 2022

This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!

Beardbrand
Estados Unidos
Alrededor de 2 años usando la aplicación
Union Works Apps respondió 25 de mayo de 2020

Thanks for your great review Artie... we're glad you're getting great value from our Grapevine app.

22 de febrero de 2021

Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend!

Sunslice
Bélgica
Casi 2 años usando la aplicación
Union Works Apps respondió 22 de febrero de 2021

Thanks for your great review Henri! Glad to hear Grapevine is providing valuable insight as to where to allocate your marketing efforts!

13 de febrero de 2023

Great app. I find it super helpful to know where my customers are coming from and by having the post-survey I am able to find out that exact information. Its easy to use, quick to setup, and it's really affordable if you have a small business or a large business. I recommend to all.

The Space Safe
Estados Unidos
Casi 2 años usando la aplicación
Union Works Apps respondió 14 de febrero de 2023

Thanks for taking the time to leave such a lovely review of our Post Purchase Survey app Oscar. We're glad to hear that the Survey is delivering just what you need!

19 de febrero de 2024

The app is fantastic! We are very happy with the features and support is always very very friendly and actually do help out! Thank you!

Naturalmat
Reino Unido
Casi 2 años usando la aplicación
Union Works Apps respondió 23 de febrero de 2024

Hi Ivanna, many thanks for the kind review. Great to hear you're happy with our features and support. We're always working on new features for the app and happy to help when needed.