Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Arvostelut (181)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
17. lokakuu 2024

Grapevine is an essential app for any stores looking to grow. Easy to set up, works perfectly, and very fair pricing. Not to mention they have a super attentive support team (huge shoutout to Stu!).

Glowlabo
Australia
3 kuukautta sovelluksen käyttöä
Union Works Apps vastasi 18. lokakuu 2024

Thanks for your kind review Jovin. Great to hear that Grapevine Surveys is an essential part of your store's growth. It was a pleasure helping out. We'll be here should you need us again.

4. syyskuu 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Union Works Apps vastasi 5. syyskuu 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

24. lokakuu 2024

Great app. Really helpful insights for data attribution and analytics.

Wopilo
Ranska
3 kuukautta sovelluksen käyttöä
Union Works Apps vastasi 25. lokakuu 2024

Thanks for the great review Peck. It was a pleasure helping you send survey response data into GoogleSheets using Grapevine's Flow Triggers. We'll be here and happy to help again if needed.

5. syyskuu 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Kanada
Noin kuukausi sovelluksen käyttöä
Union Works Apps vastasi 9. syyskuu 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

14. lokakuu 2024

Great support and highly granular functionality re: collecting feedback from customers and applying Shopify tags that push through to Klaviyo!

Bluecorn Candles
Yhdysvallat
7 päivää sovelluksen käyttöä
Union Works Apps vastasi 15. lokakuu 2024

Thanks for your kind review Tessa! It was a pleasure to help. We really like how you're using our standalone surveys and tagging feature to trigger flows in Klaviyo. Keep up the good work!

21. toukokuu 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Yhdistynyt kuningaskunta
Noin 2 vuotta sovelluksen käyttöä
Union Works Apps vastasi 23. toukokuu 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

22. heinäkuu 2024

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
Yhdistynyt kuningaskunta
8 kuukautta sovelluksen käyttöä
Union Works Apps vastasi 24. heinäkuu 2024

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

11. maaliskuu 2024

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Union Works Apps vastasi 13. maaliskuu 2024

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

8. maaliskuu 2024

Super user-friendly even if you've never done surveys before. Also loved the fact that their Support team is very responsive.

Hamuq
Kanada
4 kuukautta sovelluksen käyttöä
Union Works Apps vastasi 11. maaliskuu 2024

Thanks for the kind review Rochelle. We were happy to help! It's great to see your Multi-Question survey doing so well. We'll be here should you need anything else.

13. maaliskuu 2024

So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.

Santevia US
Kanada
Noin kuukausi sovelluksen käyttöä
Union Works Apps vastasi 15. maaliskuu 2024

Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.