Grapevine Post Purchase Survey
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Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!
Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!
Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.
Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.
Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.
Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question.
Thanks for the great review! Pleased to hear that you've found the app intuitive. We were happy to help out with your enquiry. All the best!
Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.
Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best!
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¡Gracias por la gran reseña Óscar! Nos complace saber que está satisfecho con nuestra aplicación de encuestas posteriores a la compra. ¡Mis mejores deseos!
Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!
Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)
Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble.
Thanks for the great review Brian! Glad that our post-purchase survey app is helping you to identify where your customers are coming from.
Relying on just the metrics you see inside your Facebook/TikTok ad account is not enough these days. If you want to know more about where your customer came from, why they bought, or who referred them, install Shopify’s most rated post purchase survey app called Grapevine. It’s a no brainer. 5 min setup, You’ll have a better grip on your business period, who doesn’t want that? Best app for post-purchase , worth the install.
Thanks for your great review! Great to hear you've gained so much valuable insights from your post purchase surveys! All the best :)
I've been using a competitor app for a while but the price was ridiculous. Grapevine has most major features for a fraction of the cost which makes it a no brainer. Plus, the customer service is on point every single time.
Hey Dimitrie, many thanks for the super review. We're pleased to hear that you're happy with our pricing, features and customer service. We're committed to bringing great value to the app and always happy to help.
Great app + great service = Happy clients! Used this app to get important info from shoppers. I highly recommend...
Thanks for the great review Yoel! Glad the app is helping you to gather useful information from your customers.
using this app for our physical store on Savile Row to track where customers discovered us vs walk in trade. Had a few issues at first but dev team quick to sort and offer solutions. Recommended
Thanks for the great review Robin and thanks for your patience whilst we looked into the issue and tweaked the app. Thanks also for sending those pictures of the app being used via your POS terminal in-store... The store and products look amazing!