Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

리뷰 (181)

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2021년 2월 17일

This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you!

Bianca Mavrick Jewellery
오스트레일리아
앱 사용 기간 대략 20시간
답글 Union Works Apps개 2021년 2월 17일

Thanks for the great review Bianca! Glad we were able to help!

2019년 6월 30일

Good App. Simple and FREE.

One suggestion would be giving us the option to change the color of the button.

Vader Aesthetics
캐나다
앱 사용 기간 22일
답글 Union Works Apps개 2019년 7월 12일

Hi, thanks for the review! We have a Custom CSS field in the Settings tab of the Grapevine app where you can enter CSS styles to control the form elements. I'll send you the CSS you need to style the form to your liking.

2019년 8월 5일

I just installed this app. Easy to use and collects valuable data. It would be a great benefit if this survey could be added compulsory in cart pre purchase.

myweefairydoor
뉴질랜드
앱 사용 기간 10일
답글 Union Works Apps개 2019년 8월 6일

Thanks for your review, we're glad you like the app. Thanks for your suggestion, in order to ensure a smooth buying process, we decided that the survey question should appear after the transaction has taken place. It ensures that the app will never be the cause of an abandoned purchase. I hope you understand and hopefully you'll start to see Customers filling out your Survey post-purchase. Thanks again!

2018년 9월 19일

This is a pretty impressive little free app. Surprisingly, with a simple little optional question at the end of the checkout process, over half of our customers are answering the question. Thank you for offering this free resource, Union Works!

Turing Tumble
미국
앱 사용 기간 대략 6시간
2019년 11월 21일

This was exactly what I was looking for! Great, non-intrusive way to conduct marketing research. Blends seamlessly with the check-out page and was a breeze to set up. Thank you for providing this app for free!

The Modern Dane
미국
앱 사용 기간 대략 1시간
답글 Union Works Apps개 2019년 11월 21일

Thanks for your great review, we're really pleased that you're enjoying the app and are able to use it for your market research. Hopefully it's providing you with the insight you need to allocate your marketing spend. Thanks again!

2019년 10월 24일

So far so good! I just installed the app and it was very easy to navigate and extremely user friendly. Interested to know more about the "Customer Tag Prefix" and the "Order Tag Prefix"

Hopefully customers start responding!

RAD Children's Furniture
미국
앱 사용 기간 29분
답글 Union Works Apps개 2019년 10월 24일

Hi, thanks for the great review of our Grapevine app. I've sent you an email with information about Tag Prefixing... but in short, it allows you to identify the tag as having come from the Grapevine app before we then auto apply the tag value which will be the customer's selected survey response. Hope that makes sense! Please just reply to my email if you need anything further. Thanks again!

i.e. you might use the Prefix "Survey:" before selected survey option to make it "Survey: Word of mouth" or "Survey: TV advert" or "Survey: Facebook Ad".

2019년 5월 5일

Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research

SLMPD CO®
영국
앱 사용 기간 6분
답글 Union Works Apps개 2019년 5월 6일

Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!

2020년 1월 29일

Great and simple ad! Very easy to install. Would have liked more info on where the survey pops up and how.

Kolmecosmetics
핀란드
앱 사용 기간 대략 1시간
답글 Union Works Apps개 2020년 1월 29일

Thanks for taking the time to leave us a review, we have some new support documentation about to go live which should hopefully help explain how and where you can view the survey widget. We'll send out an email to Merchants about this soon. Thanks again!

2020년 1월 18일

Easy to use and exactly what we needed! Liked that we could choose our own suboptions and personalize it.

Nine Sparrows Boutique
미국
앱 사용 기간 3분
답글 Union Works Apps개 2020년 1월 18일

Thanks for the great review, we're glad that you're happy with the survey and customisable sub-options!

2020년 12월 2일

Excellent app. Very useful, non-intrusive way to collect useful customer data and an extremely responsive developer. Very impressed with both the insight I've gained through the app and the experience in just a couple weeks!

Regimen Lab
캐나다
답글 Union Works Apps개 2020년 12월 2일

Thanks for the great review Alex! Very pleased to hear that you're happy with the app!