Grapevine Post Purchase Survey
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Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
I've been using a competitor app for a while but the price was ridiculous. Grapevine has most major features for a fraction of the cost which makes it a no brainer. Plus, the customer service is on point every single time.
Hey Dimitrie, many thanks for the super review. We're pleased to hear that you're happy with our pricing, features and customer service. We're committed to bringing great value to the app and always happy to help.
Simple to use. Prompt and efficient customer service.
Thank you for your kind review Mathew! Glad we were able to answer your question quickly.
Application super simple à configurer, support par mail extrêmement réactif. Il n'y a pas de chat comme sur d'autres applications, je pensais avoir une réponse en 24 à 72h et au final Stuart m'a assisté en à peine 5 minutes. Les développeurs peuvent aider à faire des choses en backend. 100% recommandé, donne des infos essentiel pour le développement de votre marque.
Salut Jordan, merci beaucoup pour cette super critique. C'est formidable de savoir que vous trouvez l'application facile à utiliser. Nous étions heureux de vous aider avec l’affichage du tableau de bord de vos réponses à l’enquête. Nous sommes là si vous avez besoin d'autre chose.
Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !
Salut Clément,
Merci pour la bonne note!
Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.
Must-have essential app! Simple and easy to use.
Really useful when utm are not enough - highly recommended app, easy to integrate and nice UI/UX / reporting :) .
Hi Adam, thanks for the great review, we're pleased that you're happy with how the app works and how easy it was to set-up and get started.
Easy to set up, very straight forward.
Rare to find a good app that's quick to install and completely free,
kudos grapevine :)
will certainly be recommending this to friends
Does exactly what it says on the tin. Recommended app for when you want insight into where your customers are coming from and what marketing efforts are working!