Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

리뷰 (181)

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2022년 2월 1일에 편집됨

This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!

Beardbrand
미국
앱 사용 기간 대략 2년
답글 Union Works Apps개 2020년 5월 25일

Thanks for your great review Artie... we're glad you're getting great value from our Grapevine app.

2021년 2월 22일

Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend!

Sunslice
벨기에
앱 사용 기간 거의 2년
답글 Union Works Apps개 2021년 2월 22일

Thanks for your great review Henri! Glad to hear Grapevine is providing valuable insight as to where to allocate your marketing efforts!

2023년 2월 13일

Great app. I find it super helpful to know where my customers are coming from and by having the post-survey I am able to find out that exact information. Its easy to use, quick to setup, and it's really affordable if you have a small business or a large business. I recommend to all.

The Space Safe
미국
앱 사용 기간 거의 2년
답글 Union Works Apps개 2023년 2월 14일

Thanks for taking the time to leave such a lovely review of our Post Purchase Survey app Oscar. We're glad to hear that the Survey is delivering just what you need!

2024년 2월 19일

The app is fantastic! We are very happy with the features and support is always very very friendly and actually do help out! Thank you!

Naturalmat
영국
앱 사용 기간 거의 2년
답글 Union Works Apps개 2024년 2월 23일

Hi Ivanna, many thanks for the kind review. Great to hear you're happy with our features and support. We're always working on new features for the app and happy to help when needed.

2023년 9월 26일

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
미국
앱 사용 기간 거의 2년
답글 Union Works Apps개 2023년 9월 28일

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

2022년 10월 25일

Great app, with good documentation. Really well thought out - simple, effective - just all around great. Would give it 10 stars if I could.

Little Red Cup Tea Co.
미국
앱 사용 기간 1년 초과
답글 Union Works Apps개 2022년 10월 26일

Hi Martin. Thank you for this glowing review! Great to hear you're happy with the app.

2019년 12월 19일

Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!

Echelon Fit US
미국
앱 사용 기간 1년 초과
답글 Union Works Apps개 2019년 12월 19일

Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!

2023년 5월 15일

Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.

ooohne
독일
앱 사용 기간 1년 초과
답글 Union Works Apps개 2023년 5월 15일

Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.

Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.

2022년 6월 24일

Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question.

REEF
미국
앱 사용 기간 1년 초과
답글 Union Works Apps개 2022년 6월 24일

Thanks for the great review! Pleased to hear that you've found the app intuitive. We were happy to help out with your enquiry. All the best!

2022년 4월 14일

Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.

OK Perfumes
스페인
앱 사용 기간 1년 초과
답글 Union Works Apps개 2022년 4월 20일

Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best!
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¡Gracias por la gran reseña Óscar! Nos complace saber que está satisfecho con nuestra aplicación de encuestas posteriores a la compra. ¡Mis mejores deseos!