Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

리뷰 (176)

전체 평점
5
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2019년 2월 18일

So far so good! Super easy setup, prompt tech support with a couple questions I had. I believe this will really help me refine my marketing. Happy customer!

Cold War Concealment
미국
앱 사용 기간 대략 2년
2020년 8월 12일

What a great little app! As soon as I installed it I was getting feedback. I knew I got sales from all differnt platforms, and FB ads tell me exactly what my paid activity sends me, but now I've got real life feedback from people and a nice breakdown of the revenue each generates. It's self-reported so may not be 100% accurate, but its a lot better than what I had before - exactly nothing! And the free version is more than enough data for me right now. Once I get bigger and have more orders I'll almost definitely upgrade to ask more questions but for now, this is ideal. Thanks!

So So Gay
영국
앱 사용 기간 대략 2년
답글 Union Works Apps개 2020년 8월 12일

Thank you so much for your detailed and kind review. We're really glad that you're finding Grapevine useful and that you're receiving good quality data for your Marketing activities. Thanks again!

2020년 11월 25일

This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features:
- Allow survey to be erased to reset responses/data for another survey
- Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them

Chomper Labs
미국
앱 사용 기간 대략 2년
답글 Union Works Apps개 2020년 11월 25일

Thanks for the great review James, we're constantly updating the app, so thank you for the feedback! We'll see what we can do!

2021년 2월 22일

Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend!

Sunslice
벨기에
앱 사용 기간 거의 2년
답글 Union Works Apps개 2021년 2월 22일

Thanks for your great review Henri! Glad to hear Grapevine is providing valuable insight as to where to allocate your marketing efforts!

2018년 8월 28일

Good app. Simple and does what it states.

Suitarian
미국
앱 사용 기간 거의 2년
2019년 5월 7일

Super easy setup and just what I was looking for. On top of that it's free. So what more could you ask for?

Billy Jealousy
미국
앱 사용 기간 거의 2년
답글 Union Works Apps개 2019년 5월 8일

Glad you like the app and found it easy to set-up and get going! Thanks for the great review!

2023년 2월 13일

Great app. I find it super helpful to know where my customers are coming from and by having the post-survey I am able to find out that exact information. Its easy to use, quick to setup, and it's really affordable if you have a small business or a large business. I recommend to all.

The Space Safe
미국
앱 사용 기간 거의 2년
답글 Union Works Apps개 2023년 2월 14일

Thanks for taking the time to leave such a lovely review of our Post Purchase Survey app Oscar. We're glad to hear that the Survey is delivering just what you need!

2023년 9월 26일

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
미국
앱 사용 기간 거의 2년
답글 Union Works Apps개 2023년 9월 28일

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

2022년 10월 25일

Great app, with good documentation. Really well thought out - simple, effective - just all around great. Would give it 10 stars if I could.

Little Red Cup Tea Co.
미국
앱 사용 기간 1년 초과
답글 Union Works Apps개 2022년 10월 26일

Hi Martin. Thank you for this glowing review! Great to hear you're happy with the app.

2019년 12월 19일

Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!

Echelon Fit US
미국
앱 사용 기간 1년 초과
답글 Union Works Apps개 2019년 12월 19일

Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!