Grapevine Post Purchase Survey
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The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com
exactly what I was looking for!
Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com
Just downloaded today, and it is very user friendly. It will be great to see how how my customers are finding me.
Glad you like the app and thanks for the great review! It shouldn't take long for you to see the responses coming in... we get great engagement rates on the Order Status Page! Thanks!
Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.
Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!
It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.
Give a chance to this app and try it.Easy simple dashboard and really works.
Thank you...
Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!
Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.
Exactly what we needed - we wanted to measure where our sales were coming from to better prioritize spending on our top-performing sales channels.
Thanks for the great review, glad to hear that Grapevine is helping you to understand your marketing spend!
Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work
Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!
Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)
4 stars rather than 5 because of one feature it desperately needs:
At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)
It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything
I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.
At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.
Thanks for taking the time to leave a review and provide your thoughts on improvements.
We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.