Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Recenzje (181)

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25 sierpień 2021

Great app, we have a lot of orders from Google searching and direct which are hard to track. Our customers have given us great feedback to help us better understand how they found out about our brand. The app is easy to set up and I did have an issue styling it but support where super helpful and got it looking perfect for us. A simply concept that does the job perfectly.

Emile et Rose
Wielka Brytania
22 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 25 sierpień 2021

Thanks for the great review Kim! I'm glad you're making good use of our Post Purchase Survey to find out where your customers are arriving from. Hopefully it helps you to identify where to allocate your marketing spend.

9 grudzień 2018

This app is quick and simple to set up and gives great feedback as to which customers used it and how they got to our store. Would highly recommend.

ChewigemCanada
Kanada
22 dni korzystania z aplikacji
10 październik 2022

An excellent application for controlling traffic in the Shopify store. Application settings are easy and intuitive. The analytics are extremely clear. Do I recommend installing it? DEFINITELY!

Tatiana Tretyak Brand
Zjednoczone Emiraty Arabskie
20 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 10 październik 2022

Thanks for the great review Anton! Glad we were able to advise on how to preview your post-purchase survey. Don't forget about the feature to help reclassify your survey submissions, it will make the stats even more insightful!

14 marzec 2023

Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.

Notcoy
Stany Zjednoczone
20 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 14 marzec 2023

Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.

28 marzec 2019

Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.

The Black Seed Co
Australia
20 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 28 marzec 2019

Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!

14 czerwiec 2019

Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.

IWOM Outerwear LLC
Stany Zjednoczone
19 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 14 czerwiec 2019

Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!

11 sierpień 2018

terrific app to have in your aresnal

Nice Watches Store
Wielka Brytania
18 dni korzystania z aplikacji
19 marzec 2024

Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.

VitaMoment
Niemcy
15 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 20 marzec 2024

Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.

8 grudzień 2019

At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.

Pop
Stany Zjednoczone
15 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 8 grudzień 2019

Thanks for the great review! We're glad that Grapevine was able to save you the time!

2 wrzesień 2022

Great app, gives good insights and helps big time. Its one of those apps which is important for us..

Perfect Jeans
Dania
15 dni korzystania z aplikacji
Union Works Apps odpowiedział(a) 3 wrzesień 2022

Thanks for taking the time to leave us a great review Emil! Glad to hear that our post purchase survey can be translated using LangShop's dynamic translation feature.