Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Recenzje (181)

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  • 94% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
19 styczeń 2022

App is incredible. We have a few apps from their team and all of them are integral in running our business operation. Team is open to custom developments to make their apps better and it is always great working with them. Highly recommend.

State and Liberty Clothing Company
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 19 styczeń 2022

Thanks for the great review Jake! Glad to hear our apps are helping you to inform and organise your online business.

12 sierpień 2020

What a great little app! As soon as I installed it I was getting feedback. I knew I got sales from all differnt platforms, and FB ads tell me exactly what my paid activity sends me, but now I've got real life feedback from people and a nice breakdown of the revenue each generates. It's self-reported so may not be 100% accurate, but its a lot better than what I had before - exactly nothing! And the free version is more than enough data for me right now. Once I get bigger and have more orders I'll almost definitely upgrade to ask more questions but for now, this is ideal. Thanks!

So So Gay
Wielka Brytania
Około 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 12 sierpień 2020

Thank you so much for your detailed and kind review. We're really glad that you're finding Grapevine useful and that you're receiving good quality data for your Marketing activities. Thanks again!

25 listopad 2020

This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features:
- Allow survey to be erased to reset responses/data for another survey
- Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them

Chomper Labs
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 25 listopad 2020

Thanks for the great review James, we're constantly updating the app, so thank you for the feedback! We'll see what we can do!

Edytowano 1 luty 2022

This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!

Beardbrand
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 25 maj 2020

Thanks for your great review Artie... we're glad you're getting great value from our Grapevine app.

22 luty 2021

Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend!

Sunslice
Belgia
Prawie 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 22 luty 2021

Thanks for your great review Henri! Glad to hear Grapevine is providing valuable insight as to where to allocate your marketing efforts!

13 luty 2023

Great app. I find it super helpful to know where my customers are coming from and by having the post-survey I am able to find out that exact information. Its easy to use, quick to setup, and it's really affordable if you have a small business or a large business. I recommend to all.

The Space Safe
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 14 luty 2023

Thanks for taking the time to leave such a lovely review of our Post Purchase Survey app Oscar. We're glad to hear that the Survey is delivering just what you need!

19 luty 2024

The app is fantastic! We are very happy with the features and support is always very very friendly and actually do help out! Thank you!

Naturalmat
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 23 luty 2024

Hi Ivanna, many thanks for the kind review. Great to hear you're happy with our features and support. We're always working on new features for the app and happy to help when needed.

26 wrzesień 2023

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 28 wrzesień 2023

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

25 październik 2022

Great app, with good documentation. Really well thought out - simple, effective - just all around great. Would give it 10 stars if I could.

Little Red Cup Tea Co.
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 26 październik 2022

Hi Martin. Thank you for this glowing review! Great to hear you're happy with the app.

19 grudzień 2019

Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!

Echelon Fit US
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 19 grudzień 2019

Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!