Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Recenzje (181)

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  • 94% ocen to oceny z 5 gwiazdkami
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19 luty 2024

The app is fantastic! We are very happy with the features and support is always very very friendly and actually do help out! Thank you!

Naturalmat
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 23 luty 2024

Hi Ivanna, many thanks for the kind review. Great to hear you're happy with our features and support. We're always working on new features for the app and happy to help when needed.

26 wrzesień 2023

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 28 wrzesień 2023

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

25 październik 2022

Great app, with good documentation. Really well thought out - simple, effective - just all around great. Would give it 10 stars if I could.

Little Red Cup Tea Co.
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 26 październik 2022

Hi Martin. Thank you for this glowing review! Great to hear you're happy with the app.

19 grudzień 2019

Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!

Echelon Fit US
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 19 grudzień 2019

Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!

15 maj 2023

Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.

ooohne
Niemcy
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 15 maj 2023

Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.

Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.

24 czerwiec 2022

Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question.

REEF
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 24 czerwiec 2022

Thanks for the great review! Pleased to hear that you've found the app intuitive. We were happy to help out with your enquiry. All the best!

14 kwiecień 2022

Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.

OK Perfumes
Hiszpania
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 20 kwiecień 2022

Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best!
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¡Gracias por la gran reseña Óscar! Nos complace saber que está satisfecho con nuestra aplicación de encuestas posteriores a la compra. ¡Mis mejores deseos!

13 grudzień 2019

Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!

Mighty Mug
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 13 grudzień 2019

Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)

17 marzec 2022

Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble.

Gear Infusion
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 17 marzec 2022

Thanks for the great review Brian! Glad that our post-purchase survey app is helping you to identify where your customers are coming from.

2 wrzesień 2022

Relying on just the metrics you see inside your Facebook/TikTok ad account is not enough these days. If you want to know more about where your customer came from, why they bought, or who referred them, install Shopify’s most rated post purchase survey app called Grapevine. It’s a no brainer. 5 min setup, You’ll have a better grip on your business period, who doesn’t want that? Best app for post-purchase , worth the install.

Peachy Shapewear
Kanada
Około rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 5 wrzesień 2022

Thanks for your great review! Great to hear you've gained so much valuable insights from your post purchase surveys! All the best :)