Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Recenzje (181)

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15 maj 2023

Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.

ooohne
Niemcy
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 15 maj 2023

Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.

Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.

24 czerwiec 2022

Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question.

REEF
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 24 czerwiec 2022

Thanks for the great review! Pleased to hear that you've found the app intuitive. We were happy to help out with your enquiry. All the best!

14 kwiecień 2022

Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.

OK Perfumes
Hiszpania
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 20 kwiecień 2022

Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best!
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¡Gracias por la gran reseña Óscar! Nos complace saber que está satisfecho con nuestra aplicación de encuestas posteriores a la compra. ¡Mis mejores deseos!

13 grudzień 2019

Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!

Mighty Mug
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 13 grudzień 2019

Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)

17 marzec 2022

Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble.

Gear Infusion
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 17 marzec 2022

Thanks for the great review Brian! Glad that our post-purchase survey app is helping you to identify where your customers are coming from.

2 wrzesień 2022

Relying on just the metrics you see inside your Facebook/TikTok ad account is not enough these days. If you want to know more about where your customer came from, why they bought, or who referred them, install Shopify’s most rated post purchase survey app called Grapevine. It’s a no brainer. 5 min setup, You’ll have a better grip on your business period, who doesn’t want that? Best app for post-purchase , worth the install.

Peachy Shapewear
Kanada
Około rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 5 wrzesień 2022

Thanks for your great review! Great to hear you've gained so much valuable insights from your post purchase surveys! All the best :)

21 luty 2024

I've been using a competitor app for a while but the price was ridiculous. Grapevine has most major features for a fraction of the cost which makes it a no brainer. Plus, the customer service is on point every single time.

Nuve
Rumunia
Około rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 23 luty 2024

Hey Dimitrie, many thanks for the super review. We're pleased to hear that you're happy with our pricing, features and customer service. We're committed to bringing great value to the app and always happy to help.

29 kwiecień 2020

Great app + great service = Happy clients! Used this app to get important info from shoppers. I highly recommend...

Its Delish
Stany Zjednoczone
Około rok korzystania z aplikacji
Union Works Apps odpowiedział(a) 29 kwiecień 2020

Thanks for the great review Yoel! Glad the app is helping you to gather useful information from your customers.

1 listopad 2022

using this app for our physical store on Savile Row to track where customers discovered us vs walk in trade. Had a few issues at first but dev team quick to sort and offer solutions. Recommended

Bennett Winch
Wielka Brytania
12 miesięcy korzystania z aplikacji
Union Works Apps odpowiedział(a) 1 listopad 2022

Thanks for the great review Robin and thanks for your patience whilst we looked into the issue and tweaked the app. Thanks also for sending those pictures of the app being used via your POS terminal in-store... The store and products look amazing!

27 październik 2023

I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.

Fracture
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
Union Works Apps odpowiedział(a) 30 październik 2023

Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.