Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Recensioner (170)

Helhetsomdöme
5
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
20 juli 2019

Just tested this out, it is very easy to use and does what it promises. Maybe in the future, they can add an option to change colors for the button instead of relying on coding it yourself. Either way, love this little app and it's free.

Arumall
Aruba
7 månader användning av appen
Union Works Apps svarade 21 juli 2019

Thanks for the great review! We're continually adding new features and tweaking the app to provide a better service. We can only do that based on the feedback that we receive, so thanks for your suggestion about the button styling.

Redigerat 5 januari 2019

Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com

Reidsboutiques
USA
6 månader användning av appen
15 april 2019

Just downloaded today, and it is very user friendly. It will be great to see how how my customers are finding me.

Black Stock Motorcycle Company, LLC.
USA
6 månader användning av appen
Union Works Apps svarade 16 april 2019

Glad you like the app and thanks for the great review! It shouldn't take long for you to see the responses coming in... we get great engagement rates on the Order Status Page! Thanks!

5 juli 2023

Great app - ask all our first time customers where they found us using it and then back that into our CAC (reported sales by channel by spend) that we drive marketing budget decisions on. I've been around for a long time and spend a lot of money on different martech solutions (Mixed media modeling, multi-touch, incrementality, etc.). For the $ (and resources of startup) nothing comes close and have found more complicated things generally don't do better (makes sense when getting into large scale advertising with TV especially) but not at the scale of most shopify stores. You can't spend $25/ month in a better way if you have any kind of paid media budget in more than one channel.

Little Hunter
USA
6 månader användning av appen
Union Works Apps svarade 5 juli 2023

Hi Dustin, thank you for this super review. Great to hear that the app is providing such valuable insight into where your first time customers are coming from. We have more exciting features planned for Grapevine that we hope will continue to add to the value of the app.

7 oktober 2020

Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.

SENREVE
USA
6 månader användning av appen
Union Works Apps svarade 7 oktober 2020

Thanks for the great review Jillian! Glad we were able to help!

23 mars 2022

I love seeing how my customers found us! It's nice to see places i'd never even think off show up! Great app! I used to have a blank field on my order form for customers to put how they found us, this way is MUCH nicer looking and compiles all the results! Happy I found this app!!

Orsini Vinyl & Designs
USA
5 månader användning av appen
Union Works Apps svarade 24 mars 2022

Thanks for the great review Hope! Happy to hear how our post-purchase survey app is helping you to identify where your customers are coming from. All the best!

16 januari 2020

Very insightful, helps me decide how to make better sales strategies and funnels. I would recommend this,

My Joey
USA
5 månader användning av appen
Union Works Apps svarade 17 januari 2020

Thanks for your review! It's great to hear Grapevine is helping inform your marketing strategies!

Redigerat 13 september 2017

It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.

Give a chance to this app and try it.Easy simple dashboard and really works.

Thank you...

Galenleather
Turkiet
5 månader användning av appen
15 juli 2021

Great! So easy to set up and is giving me really valuable information from my customers. Also support is fast and really helpful

Eco. Cheeks
Australien
5 månader användning av appen
Union Works Apps svarade 15 juli 2021

Thanks for the great review Tanya! Glad that you're collecting valuable customer feedback using our post-purchase surveys.

22 maj 2019

Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!

Rita Phil
USA
5 månader användning av appen
Union Works Apps svarade 22 maj 2019

Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.