Grapevine Post Purchase Survey
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The team at Grapevine has been super communicative and helpful. Their new dashboard is robust and brings great value to our team. I would definitely recommend using Grapevine for your post purchase survey.
Thanks for the super review! Great to hear you're making good use of the new dashboard and features of the recent v2.0 update. It was a pleasure communicating with you and we're always here if you need anything else.
I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.
Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
First Time using this app & found it easy & quick to use.
Very Easy to use, will recommend to other merchants
Thanks for the great review, glad you're enjoying using the app and thanks for spreading the word!
As usual with Union Works apps it is great. Gives me an insight to traffic, and not what I was expecting.
Interesting to see how it pans out over the year- a low cost tools that gives interesting feedback.
Great app, we have a lot of orders from Google searching and direct which are hard to track. Our customers have given us great feedback to help us better understand how they found out about our brand. The app is easy to set up and I did have an issue styling it but support where super helpful and got it looking perfect for us. A simply concept that does the job perfectly.
Thanks for the great review Kim! I'm glad you're making good use of our Post Purchase Survey to find out where your customers are arriving from. Hopefully it helps you to identify where to allocate your marketing spend.
This app is quick and simple to set up and gives great feedback as to which customers used it and how they got to our store. Would highly recommend.
I've been using a competitor app for a while but the price was ridiculous. Grapevine has most major features for a fraction of the cost which makes it a no brainer. Plus, the customer service is on point every single time.
Hey Dimitrie, many thanks for the super review. We're pleased to hear that you're happy with our pricing, features and customer service. We're committed to bringing great value to the app and always happy to help.
An excellent application for controlling traffic in the Shopify store. Application settings are easy and intuitive. The analytics are extremely clear. Do I recommend installing it? DEFINITELY!
Thanks for the great review Anton! Glad we were able to advise on how to preview your post-purchase survey. Don't forget about the feature to help reclassify your survey submissions, it will make the stats even more insightful!
Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.
Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.