Grapevine Post Purchase Survey

I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.

Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.

Excellent app. Easy setup and install, great results collection so far. Easy to use and understand! 5 stars!

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars!

Thank you so much!

We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!

Exactly what we needed - we wanted to measure where our sales were coming from to better prioritize spending on our top-performing sales channels.

Useful app, super easy to install. Excellent support too. I asked if a few CSS changes could be made and they really went above and beyond. Highly recommended.

Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)

4 stars rather than 5 because of one feature it desperately needs:

At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)

It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything

I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.

At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.

nice app, just have to get orders to see how effective it is, but nice free app for the time being to see if it works for my store