Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

評價 (175)

整體評分
5
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2018年12月29日

This App is just what I was looking for, easy to use and I am able to catch how they found me data.

RC Toy Sellers
澳洲
使用應用程式 7天
2021年3月12日

This app is awesome! It's super easy to use and customize. It's exactly what we were looking for, and we love that it's free since we are a small nonprofit.

Three Basketeers
美國
使用應用程式 7天
2021年9月2日

I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.

Fresh Hot Flavors
美國
使用應用程式 7天
Union Works Apps 已回覆 2021年9月3日

Thanks for the great review! Glad you're enjoying the insights that our post-purchase survey is gathering, hopefully it's helping you to allocate your marketing spend wisely!

2018年3月28日

Excellent app. Easy setup and install, great results collection so far. Easy to use and understand! 5 stars!

Thehomeshoppe
新加坡
使用應用程式 7天
2022年2月21日

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

Charles & Marie's Design- & Geschenke-Shop
德國
使用應用程式 5天
Union Works Apps 已回覆 2022年2月21日

Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!

2018年12月10日

This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars!

Thank you so much!

ToneWoodAmp
美國
使用應用程式 5天
2018年12月5日

We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!

Science Shepherd
美國
使用應用程式 5天
2019年11月11日

Exactly what we needed - we wanted to measure where our sales were coming from to better prioritize spending on our top-performing sales channels.

Sheets & Giggles
美國
使用應用程式 5天
Union Works Apps 已回覆 2019年11月12日

Thanks for the great review, glad to hear that Grapevine is helping you to understand your marketing spend!

2018年9月9日

Useful app, super easy to install. Excellent support too. I asked if a few CSS changes could be made and they really went above and beyond. Highly recommended.

Static Jewellery
澳洲
使用應用程式 4天
2020年8月7日

Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)

4 stars rather than 5 because of one feature it desperately needs:

At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)

It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything

I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.

At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.

The Personal Barber
英國
使用應用程式 3個月
Union Works Apps 已回覆 2020年8月7日

Thanks for taking the time to leave a review and provide your thoughts on improvements.

We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.