Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

評價 (176)

整體評分
5
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2020年8月7日

Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)

4 stars rather than 5 because of one feature it desperately needs:

At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)

It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything

I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.

At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.

The Personal Barber
英國
使用應用程式 3個月
Union Works Apps 已回覆 2020年8月7日

Thanks for taking the time to leave a review and provide your thoughts on improvements.

We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.

2018年10月9日

nice app, just have to get orders to see how effective it is, but nice free app for the time being to see if it works for my store

www.ChulahGyals.com
美國
使用應用程式 2天
2018年7月6日

Nice app snd keep going .. working fine

Duounion Store
科威特
使用應用程式 1天
2019年10月7日

This was easy to set up. It looks promising and I'm so curious to see how it will work!.. thank you for making it for free!!

SHERATIQUE
沙烏地阿拉伯
使用應用程式 大約1個月
2019年12月15日

Great App - Thank you ! Nice and easy interface, I do enjoy the fact that it is free so store owners can see if hat works fro them and not drag themselves in any useless subscriptions

Jade Beauty and Health
澳洲
使用應用程式 1天
Union Works Apps 已回覆 2019年12月15日

Thanks for taking the time to leave us a great review. We're glad you like the app, we hope to keep the core features free forever, but we also have some exciting Extra paid features on the horizon that we're sure will deliver even further value.

2021年2月17日

This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you!

Bianca Mavrick Jewellery
澳洲
使用應用程式 大約20小時
Union Works Apps 已回覆 2021年2月17日

Thanks for the great review Bianca! Glad we were able to help!

2019年6月30日

Good App. Simple and FREE.

One suggestion would be giving us the option to change the color of the button.

Vader Aesthetics
加拿大
使用應用程式 22天
Union Works Apps 已回覆 2019年7月12日

Hi, thanks for the review! We have a Custom CSS field in the Settings tab of the Grapevine app where you can enter CSS styles to control the form elements. I'll send you the CSS you need to style the form to your liking.

2019年8月5日

I just installed this app. Easy to use and collects valuable data. It would be a great benefit if this survey could be added compulsory in cart pre purchase.

myweefairydoor
紐西蘭
使用應用程式 10天
Union Works Apps 已回覆 2019年8月6日

Thanks for your review, we're glad you like the app. Thanks for your suggestion, in order to ensure a smooth buying process, we decided that the survey question should appear after the transaction has taken place. It ensures that the app will never be the cause of an abandoned purchase. I hope you understand and hopefully you'll start to see Customers filling out your Survey post-purchase. Thanks again!

2019年11月21日

This was exactly what I was looking for! Great, non-intrusive way to conduct marketing research. Blends seamlessly with the check-out page and was a breeze to set up. Thank you for providing this app for free!

The Modern Dane
美國
使用應用程式 大約1小時
Union Works Apps 已回覆 2019年11月21日

Thanks for your great review, we're really pleased that you're enjoying the app and are able to use it for your market research. Hopefully it's providing you with the insight you need to allocate your marketing spend. Thanks again!

2019年1月3日

Super responsive customer service and easy to install. Thanks for everything Steve. Wish you much success!

Sankofa Edition™
美國
使用應用程式 35分鐘