Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

評論 (181)

整體評分
5
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年2月18日

Great and simple app to collect customer data. Love their support too. Was easy to implement and install.

Monos
美國
使用應用程式 3年多
Union Works Apps 已回覆 2023年2月19日

Thanks for the great review Mike! Your post-purchase survey engagement stats are looking really good.

2019年11月3日

Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight

Leading Solutions
紐西蘭
使用應用程式 3年多
Union Works Apps 已回覆 2019年11月4日

Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!

2019年5月9日

It's really easy to use and it's free. Hope they will keep it as free:) Thank you!
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Dreamer Store
英國
使用應用程式 大約3年
Union Works Apps 已回覆 2019年5月9日

Thanks for the great review, glad to hear that you're enjoying using our app!

2024年2月29日

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
美國
使用應用程式 接近3年
Union Works Apps 已回覆 2024年3月2日

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

2021年4月28日

We use this app to track attribution for channels outside of paid social (radio, TV, etc) where direct attribution is difficult. Very easy to use and great support when needed.

Buttercloth
美國
使用應用程式 接近3年
Union Works Apps 已回覆 2021年4月28日

Thanks for the great review Bob. Glad we were able to optimize the app for you to generate your Monday morning reports.

2021年12月9日

This app is really easy to set up and can be customized in tons of different ways.
Amazing customer service as well - I'm not very technical myself, so Steve on the Grapevine team helped customize the widget to fit my theme.
It looks phenomenal and is already getting responses from our customers

Edge Traction Spray
美國
使用應用程式 接近3年
Union Works Apps 已回覆 2021年12月10日

Thanks for the great review Zach! Glad we could help you to customise your post-purchase survey widget, great to hear that you're already receiving submissions!

2019年10月2日

Gostei muito. Simples e completamente funcional! Ajuda e muito na hora de saber mais como o seu cliente chegou até você.

perola72
巴西
使用應用程式 接近3年
Union Works Apps 已回覆 2019年10月2日

Obrigado por nos deixar um comentário. Estamos felizes por você gostar do app!

2022年2月2日

It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores.

Youth Sport Nutrition
英國
使用應用程式 2年多
Union Works Apps 已回覆 2022年2月4日

Thanks for the great review Lou! Glad to hear how the app is helping. All the best!

2021年9月29日

Hello , i am using this app more than 2 years this app is really great. you should install the at least one. i believe this app owner fulfilled every user demand , which is really need of your store.

GYM SUPPLEMENTS U.S
孟加拉
使用應用程式 2年多
Union Works Apps 已回覆 2021年9月30日

Thanks for the great review Sunny! Glad we've been able to help you with your post-purchase survey questions over these past couple of years!

2020年8月4日

Steve was super helpful and responsive helping me with some custom CSS. Great app - so much value for a free app, and even the upgrade is so affordable.

Lisse Shave Inc.
加拿大
使用應用程式 2年多
Union Works Apps 已回覆 2020年8月4日

Thanks for the great review Amy, although I think you customised most of the CSS yourself!