Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

評價 (176)

整體評分
5
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2022年2月1日

This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!

Beardbrand
美國
使用應用程式 大約2年
Union Works Apps 已回覆 2020年5月25日

Thanks for your great review Artie... we're glad you're getting great value from our Grapevine app.

2019年2月18日

So far so good! Super easy setup, prompt tech support with a couple questions I had. I believe this will really help me refine my marketing. Happy customer!

Cold War Concealment
美國
使用應用程式 大約2年
2020年8月12日

What a great little app! As soon as I installed it I was getting feedback. I knew I got sales from all differnt platforms, and FB ads tell me exactly what my paid activity sends me, but now I've got real life feedback from people and a nice breakdown of the revenue each generates. It's self-reported so may not be 100% accurate, but its a lot better than what I had before - exactly nothing! And the free version is more than enough data for me right now. Once I get bigger and have more orders I'll almost definitely upgrade to ask more questions but for now, this is ideal. Thanks!

So So Gay
英國
使用應用程式 大約2年
Union Works Apps 已回覆 2020年8月12日

Thank you so much for your detailed and kind review. We're really glad that you're finding Grapevine useful and that you're receiving good quality data for your Marketing activities. Thanks again!

2020年11月25日

This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features:
- Allow survey to be erased to reset responses/data for another survey
- Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them

Chomper Labs
美國
使用應用程式 大約2年
Union Works Apps 已回覆 2020年11月25日

Thanks for the great review James, we're constantly updating the app, so thank you for the feedback! We'll see what we can do!

2021年2月22日

Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend!

Sunslice
比利時
使用應用程式 接近2年
Union Works Apps 已回覆 2021年2月22日

Thanks for your great review Henri! Glad to hear Grapevine is providing valuable insight as to where to allocate your marketing efforts!

2019年5月7日

Super easy setup and just what I was looking for. On top of that it's free. So what more could you ask for?

Billy Jealousy
美國
使用應用程式 接近2年
Union Works Apps 已回覆 2019年5月8日

Glad you like the app and found it easy to set-up and get going! Thanks for the great review!

2023年2月13日

Great app. I find it super helpful to know where my customers are coming from and by having the post-survey I am able to find out that exact information. Its easy to use, quick to setup, and it's really affordable if you have a small business or a large business. I recommend to all.

The Space Safe
美國
使用應用程式 接近2年
Union Works Apps 已回覆 2023年2月14日

Thanks for taking the time to leave such a lovely review of our Post Purchase Survey app Oscar. We're glad to hear that the Survey is delivering just what you need!

2023年9月26日

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
美國
使用應用程式 接近2年
Union Works Apps 已回覆 2023年9月28日

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

2022年10月25日

Great app, with good documentation. Really well thought out - simple, effective - just all around great. Would give it 10 stars if I could.

Little Red Cup Tea Co.
美國
使用應用程式 1年多
Union Works Apps 已回覆 2022年10月26日

Hi Martin. Thank you for this glowing review! Great to hear you're happy with the app.

2019年12月19日

Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!

Echelon Fit US
美國
使用應用程式 1年多
Union Works Apps 已回覆 2019年12月19日

Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!