Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
Preisgestaltung
$25/Monat. Kostenloser Test verfügbar.
Highlights
Direkter Zugriff im Shopify-Adminbereich
Bewertung
5,0 (164)

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. mehr
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

Enthält unübersetzten Text

Übersetzung anzeigen
Highlights
Direkter Zugriff im Shopify-Adminbereich

Eingeführt

17. August 2017

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Preisgestaltung

Complete

$25 / Monat

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28-tägiger kostenloser Test

Complete

$25 / Monat

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28-tägiger kostenloser Test

Enthält unübersetzten Text

Übersetzung anzeigen

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

Rezensionen (164)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
21. Mai 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Vereinigtes Königreich
Etwa 2 jahre mit der App
Union Works Apps hat geantwortet 23. Mai 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

29. Februar 2024

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
Vereinigte Staaten
Fast 3 jahre mit der App
Union Works Apps hat geantwortet 2. März 2024

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

27. Mai 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Schweiz
Etwa ein monat mit der App
Union Works Apps hat geantwortet 28. Mai 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

11. März 2024

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful
Vereinigte Staaten
Mehr als ein jahr mit der App
Union Works Apps hat geantwortet 13. März 2024

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

13. März 2024

So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.

Santevia US
Kanada
Etwa ein monat mit der App
Union Works Apps hat geantwortet 15. März 2024

Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.

Support

Union Works Apps kann alle Fragen beantworten, die du zu Grapevine Post Purchase Survey hast.

Entwickler

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

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