Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Precios
$25 al mes. Prueba gratis disponible.
Características
Se usa directamente en el panel de control de Shopify
Calificación
5,0 (172)
Desarrollador
Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. más
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

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Características
Se usa directamente en el panel de control de Shopify

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Shopify Flow, Shopify POS, Pago, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Comportamiento de los clientes

Seguimiento de actividad, Segmentación, Análisis de cohortes

Marketing y ventas

Atribución de marketing, ROAS, Análisis de embudo

Imágenes e informes

Análisis comparativo, Informes personalizados, Análisis históricos

Personalización de formulario

Lógica condicional, Editor de arrastrar y soltar, Formularios incrustados, Múltiples idiomas

Tipos de encuestas

Satisfacción del cliente, Estudio de mercado, Índice de Promotores Netos (NPS), Comentarios de productos, Posventa, Atribución

Gestión de envío

Exportación de datos, Informes y estadísticas, Segmentos de clientes

Precios

Complete

$25 al mes

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Prueba gratis de 28 días

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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

Reseñas (172)

Calificación general
5
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
4 de septiembre de 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
Estados Unidos
Casi 3 años usando la aplicación
Union Works Apps respondió 5 de septiembre de 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

1 de noviembre de 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
Estados Unidos
2 meses usando la aplicación
Union Works Apps respondió 2 de noviembre de 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

5 de septiembre de 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Canadá
Alrededor de 1 mes usando la aplicación
Union Works Apps respondió 9 de septiembre de 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

17 de octubre de 2024

Grapevine is an essential app for any stores looking to grow. Easy to set up, works perfectly, and very fair pricing. Not to mention they have a super attentive support team (huge shoutout to Stu!).

Glowlabo
Australia
Alrededor de 1 mes usando la aplicación
Union Works Apps respondió 18 de octubre de 2024

Thanks for your kind review Jovin. Great to hear that Grapevine Surveys is an essential part of your store's growth. It was a pleasure helping out. We'll be here should you need us again.

22 de julio de 2024

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
Reino Unido
8 meses usando la aplicación
Union Works Apps respondió 24 de julio de 2024

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

Soporte técnico

Union Works Apps puede responder cualquier pregunta que tengas sobre Grapevine Post Purchase Survey.

Desarrollador

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Recursos

Este desarrollador no ofrece soporte técnico directo en Español.

Fecha de lanzamiento

17 de agosto de 2017

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