Grapevine Post Purchase Survey
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Características
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
17 de agosto de 2017
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Comentarios y encuestas , Informes y estadísticas de ventasFunciona con
Shopify Flow, Shopify POS, Pago, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowDescubre la percepción del cliente con encuestas post-compra de múltiples preguntas y encuestas de satisfacción al cliente en el sitio
Obtén valiosos conocimientos de las encuestas de múltiples preguntas a los clientes para tomar decisiones de marketing y operativas basadas en datos. ¿Te preguntas de dónde vienen los clientes? Nuestras encuestas post-compra te permiten optimizar tu gasto en marketing al identificar tus canales de marketing de mejor rendimiento. Nuestras opciones de publicación flexibles te permiten entregar encuestas de satisfacción al cliente en cada etapa del viaje del cliente. Recopila datos precisos de clientes de cero partes para desbloquear tu potencial de marketing.
- Optimiza tu gasto en marketing: Descubre los insights de atribución que impulsan el crecimiento
- Varios tipos de encuestas: Respuesta fija, texto libre o Net Promoter Score (NPS)
- Configuración simple: Nuestra interfaz de usuario intuitiva y equipo de soporte práctico te respaldan
- Encuestas y respuestas ilimitadas: Recopila valiosos datos de clientes de cero partes
- Tu encuesta, a tu manera: Encuestas totalmente personalizables sin marca Grapevine
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Precios
Prueba gratis de 28 díasCompleto
$25 al mes
- Respuestas a Encuestas Ilimitadas
- Encuestas Ilimitadas
- Canales de Encuestas en Tienda Online, POS, Enlace de Correo Electrónico y Encuestas sin Interfaz
- Informes de Insight
- Construido para Shopify
- Flow
Completo
$25 al mes
- Respuestas a Encuestas Ilimitadas
- Encuestas Ilimitadas
- Canales de Encuestas en Tienda Online, POS, Enlace de Correo Electrónico y Encuestas sin Interfaz
- Informes de Insight
- Construido para Shopify
- Flow
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
159 reseñas
I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.
Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.
Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!
Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.
Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!
Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
Acerca de esta aplicación
Fecha de lanzamiento
17 de agosto de 2017
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Comentarios y encuestas , Informes y estadísticas de ventasFunciona con
Shopify Flow, Shopify POS, Pago, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowCreada por Union Works Apps
Acerca de Union Works Apps
Calificación promedio: 5,0
8 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
86-90 Paul Street, London, EC2A 4NE, GB