Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Tarification
$25 /mois. Essai gratuit disponible.
Caractéristiques
Utilisation directe dans l’interface administrateur Shopify
Note
5,0 (181)
Développeur
Union Works Apps

Unlock unlimited customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven ... plus
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

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Caractéristiques
Utilisation directe dans l’interface administrateur Shopify

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Tarification

Complete

$25 / mois

  • Unlimited Orders - No Limits or Tiers
  • Unlimited Responses & Unlimited Surveys
  • Checkout Extensibility Compatible
  • Post Purchase & Onsite Surveys
  • Multi-lingual Post Purchase Surveys
  • Surveys on multiple channels
  • Flow integration to push response data
  • Fixed, Open Text, Multi-Choice, NPS

Essai gratuit de 14 jour(s)

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (181)

Note globale
5
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
8 janvier 2025

We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good.

Aerocreeper
États-Unis
Plus de 4 ans d’utilisation de l’application
Union Works Apps a répondu 10 janvier 2025

Thanks for the great review Travis! It's really good to see our long-term customers still gaining valuable marketing insight with Grapevine Surveys.

4 février 2025

We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights ...

Emma Sleep Spain Physical Store
Espagne
Environ 2 mois d’utilisation de l’application
Union Works Apps a répondu 6 février 2025

Thanks for such a nice review! We're glad to hear that Grapevine Surveys is helping you gather valuable feedback across all your POS locations in Europe to improve the retail ...

21 novembre 2024

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
Royaume-Uni
Environ 4 ans d’utilisation de l’application
Union Works Apps a répondu 23 novembre 2024

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll ...

12 février 2025

App works great and customer support responds fast and solves any issues that might appear. We got some good insights into what tea our customers are preferring.

BRU
Suisse
Environ un an d’utilisation de l’application
Union Works Apps a répondu 13 février 2025

Many thanks for the kind review. It's great to hear that our surveys are helping you with good insights from your tea lovers. We'll be here and happy to help again if needed.

10 février 2025

The app is easy to use, offers great features, and helps us gather valuable customer insights. After some initial setup difficulties, the support team was extremely helpful and resolved our issues quickly. We highly recommend this app to anyone looking for a reliable survey tool! ⭐⭐⭐⭐⭐

YAADU
Allemagne
18 jours d’utilisation de l’application
Union Works Apps a répondu 11 février 2025

Thanks for the super review Christian. It's great to hear how your New and Returning customer surveys are providing you with valuable insight. It was also a pleasure making ...

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Ressources

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Développeur

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Lancement

17 août 2017 · Journal des changements

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