Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (175 reviews)

Prijs: $25 per maand. Gratis proefperiode beschikbaar.
Beoordeling: 5,0 (175)
Ontwikkelaar: Union Works Apps

Ontgrendel klantinzichten met post-aankoop, NPS en on-site enquêtes

Verkrijg waardevolle feedback van meerkeuze klantonderzoeken + NPS, om geïnformeerde, data-gedreven marketing- en operationele beslissingen te nemen. Benieuwd waar klanten vandaan komen? Onze post-aankoop enquêtes stellen je in staat om marketinguitgaven te optimaliseren door je beste marketingkanalen te identificeren. Onze flexibele publicatieopties stellen je in staat om klantfeedback enquêtes te leveren in elke fase van de klantreis; zoals na aankoop, point of sale, landingspagina's en headless setups

Ontdek attributie-inzichten uit je enquête die marketinguitgaven optimaliseren
Meerdere vraagtypen voor post-aankoop enquêtes: Vaste antwoorden, open tekst of NPS
Eenvoudige installatie: Praktische ondersteuning voor post-aankoop, on-site en point of sale enquêtes
Onbeperkte enquêtes, onbeperkte reacties, geen branding en door de oprichter beheerd
Richt checkout enquêtes op nieuwe, terugkerende of alle klanten in 1 of meerdere talen

Bevat automatisch vertaalde tekst

Origineel weergeven

Hoogtepunten: Rechtstreeks te gebruiken in het Shopify-beheercentrum

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Categorieën

Enquêtes , Analytics

Formulieraanpassing

Voorwaardelijke logica, Drag-and-drop-editor, Ingesloten formulieren, Meerdere talen

Enquêtetypen

Klanttevredenheid, Marktonderzoek, Net Promoter Score (NPS), Productfeedback, Na aankoop, Toewijzing

Indieningsbeheer

Gegevensexport, Analytics, Klantsegmenten

Klantgedrag

Activiteiten volgen, Segmentering, Cohortanalyse

Marketing en verkopen

Marketingtoewijzing, ROAS, Funnelanalyse

Beeldmateriaal en rapporten

Benchmarking, Aangepaste rapporten, Historische analyse

Prijs

Complete

$25 /maand

Post Purchase Surveys
Onbeperkte Reacties
Meerdere Kanalen
Meertalige Enquêtes
Checkout Extensibility Compatibel
Gebouwd voor Shopify
Flow

Gratis proefperiode van 28 dagen

Bevat automatisch vertaalde tekst

Origineel weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (175)

Algemene beoordeling

Cijfers per recensieniveau

94% recensies zijn 5 sterren
165
5% recensies zijn 4 sterren
9
1% recensies zijn 3 sterren
1
0% recensies zijn 2 sterren
0% recensies zijn 1 sterren

Alle recensies

4 september 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

Verenigde Staten

Bijna 3 jaar gebruiken de app

Union Works Apps heeft geantwoord 5 september 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

8 november 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong

Verenigde Staten

4 maanden gebruiken de app

Union Works Apps heeft geantwoord 11 november 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

15 november 2024

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

Verenigde Staten

8 maanden gebruiken de app

Union Works Apps heeft geantwoord 18 november 2024

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

1 november 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

Verenigde Staten

2 maanden gebruiken de app

Union Works Apps heeft geantwoord 2 november 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

5 september 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

Canada

Ongeveer een maand gebruiken de app

Union Works Apps heeft geantwoord 9 september 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!