Grapevine Post Purchase Survey
- Prijs
-
$25 per maand. Gratis proefperiode beschikbaar.
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Beoordeling
- 5,0 (164)
- Ontwikkelaar
- Union Works Apps
Galerij met uitgelichte afbeeldingen
Ontdek klantinzichten met meerkeuzevragen in post-aankoop en on-site klanttevredenheidsonderzoeken
Verkrijg waardevolle inzichten uit meerkeuzevragen klantenonderzoeken + NPS, om geïnformeerde, data-gedreven marketing- en operationele beslissingen te maken. Benieuwd waar klanten vandaan komen? Onze post-aankoop onderzoeken stellen je in staat je marketinguitgaven te optimaliseren door je best presterende marketingkanalen te pinpointen. Onze flexibele publicatieopties stellen je in staat klanttevredenheidsonderzoeken te leveren in elke fase van de klantreis. Verzamel nauwkeurige zero-party klantgegevens om je marketingpotentieel te ontgrendelen.
- Optimaliseer je marketinguitgaven: Ontdek attributie-inzichten die groei stimuleren
- Meerdere vraagtypen: Vaste respons, open tekst of Net Promoter Score (NPS)
- Eenvoudige opzet van onderzoeken: intuïtieve UI en ondersteuningsteam staan voor je klaar
- Onbeperkte onderzoeken, onbeperkte reacties, geen branding en door de oprichter beheerd
- Richt checkout-onderzoeken op nieuwe, terugkerende of alle klanten in 1 of meerdere talen
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
Geïntroduceerd
17 augustus 2017
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowPrijs
Complete
$25 /maand
- Post Purchase Surveys
- Unlimited Responses
- Multiple Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Gratis proefperiode van 28 dagen
Complete
$25 /maand
- Post Purchase Surveys
- Unlimited Responses
- Multiple Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Gratis proefperiode van 28 dagen
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (164)
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.
Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.
Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.
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