Grapevine Post Purchase Survey
Galerij met uitgelichte afbeeldingen
Hoogtepunten
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Rechtstreeks te gebruiken in het Shopify-beheercentrum
Over deze app
Geïntroduceerd
17 augustus 2017
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Feedback en enquêtes , Verkoop-analyticsWerkt met
Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowOntdek klantinzichten met meervoudige vragen na aankoop en ter plaatse klanttevredenheidsonderzoeken
Verkrijg waardevolle inzichten uit meervoudige vragen klantonderzoeken om geïnformeerde, op data gebaseerde marketing- en operationele beslissingen te nemen. Vraagt u zich af waar klanten vandaan komen? Onze na-aankoop onderzoeken stellen u in staat om uw marketinguitgaven te optimaliseren door uw best presterende marketingkanalen te identificeren. Onze flexibele publicatieopties stellen u in staat om klanttevredenheidsonderzoeken te leveren bij elke fase van de klantreis. Verzamel nauwkeurige zero-party klantgegevens om uw marketingpotentieel te ontsluiten.
- Optimaliseer uw marketinguitgaven: Ontdek attributie-inzichten die groei stimuleren
- Meerdere soorten onderzoeken: Vaste respons, vrije tekst of Net Promoter Score (NPS)
- Eenvoudige opzet: Onze intuïtieve UI en hands-on ondersteuningsteam staan voor u klaar
- Onbeperkte onderzoeken en reacties: Verzamel waardevolle zero-party klantgegevens
- Uw onderzoek, uw manier: Volledig aanpasbare onderzoeken zonder Grapevine branding
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Prijs
Gratis proefperiode van 28 dagenCompleet
$25/maand
- Onbeperkte Onderzoeksreacties
- Onbeperkte Onderzoeken
- Online Winkel, POS, E-mail Link & Headless Onderzoekskanalen
- Inzicht Rapporten
- Gebouwd voor Shopify
- Flow
Compleet
$25/maand
- Onbeperkte Onderzoeksreacties
- Onbeperkte Onderzoeken
- Online Winkel, POS, E-mail Link & Headless Onderzoekskanalen
- Inzicht Rapporten
- Gebouwd voor Shopify
- Flow
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
159 recensies
I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.
Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.
Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!
Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.
Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!
Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
Over deze app
Geïntroduceerd
17 augustus 2017
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Feedback en enquêtes , Verkoop-analyticsWerkt met
Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowGemaakt door Union Works Apps
Over Union Works Apps
Gemiddelde score: 5,0
8 jaar ervaring bij het maken van apps voor de Shopify App Store
86-90 Paul Street, London, EC2A 4NE, GB