Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (175 reviews)

Preços: $25/mês. Avaliação gratuita disponível.
Classificação: 5,0 (175)
Programador: Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Discover attribution insights from your survey that optimize marketing spend
Multiple post purchase survey question types: Fixed response, open text or NPS
Simple setup: Hands on support for post purchase, onsite & point of sale surveys
Unlimited surveys, unlimited responses, no branding and founder operated
Target checkout surveys to new, returning or all customer in 1 or many languages

Destaques: Utilize diretamente no Admin Shopify

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Categorias

Inquéritos , Análise de dados

Personalização de formulários

Lógica condicional, Editor de arrastar e largar, Formulários incorporados, Multilingue

Tipos de questionário

Satisfação do cliente, Estudo de mercado, Índice de Promotores Líquidos (NPS), Comentários sobre o produto, Pós-compra, Atribuição

Gestão das submissões

Exportação de dados, Análise de dados, Segmentos de clientes

Comportamento do cliente

Rastreio de atividade, Segmentação, Análise de coortes

Marketing e vendas

Atribuição de marketing, ROAS, Análise de funil

Imagens e relatórios

Avaliação comparativa, Relatórios personalizados, Análise do histórico

Preços

Complete

$25 / mês

Post Purchase Surveys
Unlimited Responses
Multiple Channels
Multi-lingual Surveys
Checkout Extensibility Compatible
Built for Shopify
Flow

Avaliação gratuita de 28 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (175)

Avaliação geral

Pontuação por nível de classificação

94% das classificações são de 5 estrelas
165
5% das classificações são de 4 estrelas
9
1% das classificações são de 3 estrelas
1
0% das classificações são de 2 estrelas
0% das classificações são de 1 estrelas

Todas as avaliações

4 de setembro de 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

Estados Unidos

Almost 3 years usando a aplicação

Questão respondida por Union Works Apps 5 de setembro de 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

8 de novembro de 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong

Estados Unidos

4 months usando a aplicação

Questão respondida por Union Works Apps 11 de novembro de 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

15 de novembro de 2024

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

Estados Unidos

8 months usando a aplicação

Questão respondida por Union Works Apps 18 de novembro de 2024

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

1 de novembro de 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

Estados Unidos

2 months usando a aplicação

Questão respondida por Union Works Apps 2 de novembro de 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

5 de setembro de 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

Canadá

About 1 month usando a aplicação

Questão respondida por Union Works Apps 9 de setembro de 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!