Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Preços
$25/mês. Avaliação gratuita disponível.
Destaques
Utilize diretamente no Admin Shopify
Classificação
5,0 (181)
Programador
Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups mais
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Destaques
Utilize diretamente no Admin Shopify

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Preços

Complete

$25 / mês

  • Post Purchase & Onsite Surveys
  • Unlimited Responses & Unlimited Surveys
  • Surveys on multiple channels
  • Multi-lingual Post Purchase Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow integration to push response data
  • Fixed, Open Text, Multi-Choice, NPS

Avaliação gratuita de 14 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (181)

Avaliação geral
5
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
8 de janeiro de 2025

We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good.

Aerocreeper
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por Union Works Apps 10 de janeiro de 2025

Thanks for the great review Travis! It's really good to see our long-term customers still gaining valuable marketing insight with Grapevine Surveys.

21 de novembro de 2024

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
Reino Unido
Aproximadamente 4 anos usando a aplicação
Questão respondida por Union Works Apps 23 de novembro de 2024

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

4 de fevereiro de 2025

We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights effortlessly.

Emma Sleep Spain Physical Store
Espanha
Aproximadamente 2 meses usando a aplicação
Questão respondida por Union Works Apps 6 de fevereiro de 2025

Thanks for such a nice review! We're glad to hear that Grapevine Surveys is helping you gather valuable feedback across all your POS locations in Europe to improve the retail store experience.

12 de fevereiro de 2025

App works great and customer support responds fast and solves any issues that might appear. We got some good insights into what tea our customers are preferring.

BRU
Suíça
Aproximadamente 1 ano usando a aplicação
Questão respondida por Union Works Apps 13 de fevereiro de 2025

Many thanks for the kind review. It's great to hear that our surveys are helping you with good insights from your tea lovers. We'll be here and happy to help again if needed.

20 de dezembro de 2024

This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!

CALISI BEAUTY
Emirados Árabes Unidos
5 meses usando a aplicação
Questão respondida por Union Works Apps 22 de dezembro de 2024

Thanks for such a great review! We loved working with you to help find new ways to use surveys to discover insights about your customers.

Assistência

Assistência à aplicação fornecida por Union Works Apps.

Ou visite o seu portal de assistência

Recursos

Este programador não oferece assistência direta em Português (portugal).

Programador

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Lançada

17 de agosto de 2017 · Registo de alterações

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