Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
Preços
$25/mês. Avaliação gratuita disponível.
Destaques
Utilize diretamente no Admin Shopify
Classificação
5,0 (164)
Programador
Union Works Apps

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. mais
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Destaques
Utilize diretamente no Admin Shopify

Lançada

17 de agosto de 2017

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Preços

Complete

$25 / mês

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Avaliação gratuita de 28 dias

Complete

$25 / mês

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Avaliação gratuita de 28 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (164)

Avaliação geral
5
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
21 de maio de 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Reino Unido
About 2 years usando a aplicação
Questão respondida por Union Works Apps 23 de maio de 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

7 de maio de 2024

Simple to use. Prompt and efficient customer service.

BorderTribe
Índia
Over 2 years usando a aplicação
Questão respondida por Union Works Apps 22 de maio de 2024

Thank you for your kind review Mathew! Glad we were able to answer your question quickly.

17 de maio de 2024

Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !

Flakon
França
3 months usando a aplicação
Questão respondida por Union Works Apps 18 de maio de 2024

Salut Clément,

Merci pour la bonne note!

Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.

27 de maio de 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Suíça
About 1 month usando a aplicação
Questão respondida por Union Works Apps 28 de maio de 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

11 de março de 2024

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Union Works Apps 13 de março de 2024

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

Assistência

Union Works Apps pode responder a qualquer pergunta que tenha sobre Grapevine Post Purchase Survey.

Programador

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Recursos

Este programador não oferece assistência direta em Português (portugal).

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