Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Preços
$25/mês. Avaliação gratuita disponível.
Destaques
Utilize diretamente no Admin Shopify
Classificação
5,0 (167)
Programador
Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys. A 28 day free trial included!

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. mais
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Destaques
Utilize diretamente no Admin Shopify

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Personalização de formulários

Lógica condicional, Editor de arrastar e largar, Formulários incorporados, Multilingue

Tipos de questionário

Satisfação do cliente, Estudo de mercado, Índice de Promotores Líquidos (NPS), Comentários sobre o produto, Pós-compra, Atribuição

Gestão das submissões

Exportação de dados, Análise de dados, Segmentos de clientes

Comportamento do cliente

Rastreio de atividade, Segmentação, Análise de coortes

Marketing e vendas

Atribuição de marketing, ROAS, Análise de funil

Imagens e relatórios

Avaliação comparativa, Relatórios personalizados, Análise do histórico

Preços

Complete

$25 / mês

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Avaliação gratuita de 28 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (167)

Avaliação geral
5
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
4 de setembro de 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Union Works Apps 5 de setembro de 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

22 de julho de 2024

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
Reino Unido
8 months usando a aplicação
Questão respondida por Union Works Apps 24 de julho de 2024

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

5 de setembro de 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Canadá
About 1 month usando a aplicação
Questão respondida por Union Works Apps 9 de setembro de 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

21 de maio de 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Reino Unido
About 2 years usando a aplicação
Questão respondida por Union Works Apps 23 de maio de 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

27 de maio de 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Suíça
About 1 month usando a aplicação
Questão respondida por Union Works Apps 28 de maio de 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

Assistência

Union Works Apps pode responder a qualquer pergunta que tenha sobre Grapevine Post Purchase Survey.

Programador

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

17 de agosto de 2017

Mais aplicações como esta

5,0 de 5 estrelas 328 total de avaliações Plano gratuito disponível
Post-purchase & on-site surveys for attribution, NPS, & more
4,8 de 5 estrelas 71 total de avaliações Plano gratuito disponível
Surveys for attribution, customer insights, and feedback.
4,9 de 5 estrelas 188 total de avaliações Avaliação gratuita disponível
High response rate surveys for attribution, feedback, and NPS