Grapevine Post Purchase Survey
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Destaques
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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Utilize diretamente no Admin Shopify
Sobre esta aplicação
Lançada
17 de agosto de 2017
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Feedback e inquéritos , Análise de dados de vendaFunciona com
Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowUncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys
Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up: Our intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target surveys to new, returning or all customer in one or many languages
Preços
Complete
$25 / mês
- Unlimited Responses
- Online Store, POS, Email & Embed Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Avaliação gratuita de 28 dias
Complete
$25 / mês
- Unlimited Responses
- Online Store, POS, Email & Embed Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Avaliação gratuita de 28 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
164 avaliações
Simple to use. Prompt and efficient customer service.
Thank you for your kind review Mathew! Glad we were able to answer your question quickly.
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !
Salut Clément,
Merci pour la bonne note!
Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
Sobre esta aplicação
Lançada
17 de agosto de 2017
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Feedback e inquéritos , Análise de dados de vendaFunciona com
Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowConstruído por Union Works Apps
Sobre Union Works Apps
Avaliação média de 5,0
A criar aplicações para a App Store Shopify há 8 anos
86-90 Paul Street, London, EC2A 4NE, GB
Assistência
Enviar uma mensagemsupport@grapevine-surveys.com
Este programador não oferece assistência direta em Português (portugal).
Incluído
Personalize o processo de compra
Crie experiências de compra únicas, da pré-compra à pós-compra.
Aumente o seu marketing por e-mail
Capte mais clientes com e-mails eficazes.
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