Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (159 reviews)

Built for Shopify

$25/mês. Avaliação gratuita de 28 dias.

Classificação (5,0)

Avaliações

159

Programador

Union Works Apps

Collect zero-party data insights with post-purchase surveys

Deploy surveys across multiple customer touchpoints

Unlimited post-purchase and on-site surveys and responses

Send survey data into Shopify Flow, GA4 and Klaviyo for analysis

Destaques

Built for Shopify

Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante

Construído para o seu negócio

Utilize diretamente no Admin Shopify

Sobre esta aplicação

Lançada

17 de agosto de 2017

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Categorias

Feedback e inquéritos , Análise de dados de venda

Funciona com

Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Optimize your marketing spend: Discover attribution insights that drive growth
Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)
Simple set-up: Our intuitive UI and hands-on support team have you covered
Unlimited surveys and responses: Collect valuable zero-party customer data
Your survey, your way: Fully customizable surveys with zero Grapevine branding

Preços

Avaliação gratuita de 28 dias

Complete

$25 / mês

Unlimited Survey Responses
Unlimited Surveys
Online Store, POS, Email Link & Headless Survey Channels
Insight Reports
Built for Shopify
Flow

Complete

$25 / mês

Unlimited Survey Responses
Unlimited Surveys
Online Store, POS, Email Link & Headless Survey Channels
Insight Reports
Built for Shopify
Flow

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

159 avaliações

Avaliação geral

Pontuação por nível de classificação

94% das classificações são de 5 estrelas
149
6% das classificações são de 4 estrelas
9
1% das classificações são de 3 estrelas
1
0% das classificações são de 2 estrelas
0% das classificações são de 1 estrelas

29 de fevereiro de 2024

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA

Estados Unidos

Almost 3 years usando a aplicação

Questão respondida por Union Works Apps 2 de março de 2024

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

11 de março de 2024

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful

Estados Unidos

Over 1 year usando a aplicação

Questão respondida por Union Works Apps 13 de março de 2024

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

8 de março de 2024

Super user-friendly even if you've never done surveys before. Also loved the fact that their Support team is very responsive.

Hamuq

Canadá

4 months usando a aplicação

Questão respondida por Union Works Apps 11 de março de 2024

Thanks for the kind review Rochelle. We were happy to help! It's great to see your Multi-Question survey doing so well. We'll be here should you need anything else.

13 de março de 2024

So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.

Santevia US

Canadá

About 1 month usando a aplicação

Questão respondida por Union Works Apps 15 de março de 2024

Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.

19 de fevereiro de 2024

The app is fantastic! We are very happy with the features and support is always very very friendly and actually do help out! Thank you!

Naturalmat

Reino Unido

Almost 2 years usando a aplicação

Questão respondida por Union Works Apps 23 de fevereiro de 2024

Hi Ivanna, many thanks for the kind review. Great to hear you're happy with our features and support. We're always working on new features for the app and happy to help when needed.

Todas as avaliações