Grapevine Post Purchase Survey
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Destaques
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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Utilize diretamente no Admin Shopify
Sobre esta aplicação
Lançada
17 de agosto de 2017
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Feedback e inquéritos , Análise de dados de vendaFunciona com
Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowUncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys
Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up: Our intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target surveys to new, returning or all customer in one or many languages
Preços
Complete
$25 / mês
- Unlimited Survey Responses
- Online Store, POS, Email & Headless Survey Channels
- Multi-lingual surveys
- Insight Reports
- Built for Shopify
- Flow
Avaliação gratuita de 28 dias
Complete
$25 / mês
- Unlimited Survey Responses
- Online Store, POS, Email & Headless Survey Channels
- Multi-lingual surveys
- Insight Reports
- Built for Shopify
- Flow
Avaliação gratuita de 28 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
162 avaliações
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
Super user-friendly even if you've never done surveys before. Also loved the fact that their Support team is very responsive.
Thanks for the kind review Rochelle. We were happy to help! It's great to see your Multi-Question survey doing so well. We'll be here should you need anything else.
So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.
Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
Sobre esta aplicação
Lançada
17 de agosto de 2017
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Feedback e inquéritos , Análise de dados de vendaFunciona com
Shopify Flow, Shopify POS, Finalização da compra, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowConstruído por Union Works Apps
Sobre Union Works Apps
Avaliação média de 5,0
A criar aplicações para a App Store Shopify há 8 anos
86-90 Paul Street, London, EC2A 4NE, GB
Assistência
Enviar uma mensagemsupport@grapevine-surveys.com
Este programador não oferece assistência direta em Português (portugal).