Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Priser
 $25/månad. Gratis testversion tillgänglig.
Höjdpunkter
Använd direkt i Shopify-admin
Betyg
5,0 (181)

Unlock unlimited customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups mer
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

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Visa översättning
Höjdpunkter
Använd direkt i Shopify-admin

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Priser

Complete

$25 /månad

  • Unlimited Orders - No Limits or Tiers
  • Unlimited Responses & Unlimited Surveys
  • Checkout Extensibility Compatible
  • Post Purchase & Onsite Surveys
  • Multi-lingual Post Purchase Surveys
  • Surveys on multiple channels
  • Flow integration to push response data
  • Fixed, Open Text, Multi-Choice, NPS

Prova gratis i 14 dagar

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Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (181)

Helhetsomdöme
5
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
8 januari 2025

We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good.

Aerocreeper
USA
Mer än 4 år användning av appen
Union Works Apps svarade 10 januari 2025

Thanks for the great review Travis! It's really good to see our long-term customers still gaining valuable marketing insight with Grapevine Surveys.

4 februari 2025

We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights effortlessly.

Emma Sleep Spain Physical Store
Spanien
Ungefär 2 månader användning av appen
Union Works Apps svarade 6 februari 2025

Thanks for such a nice review! We're glad to hear that Grapevine Surveys is helping you gather valuable feedback across all your POS locations in Europe to improve the retail store experience.

21 november 2024

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
Storbritannien
Ungefär 4 år användning av appen
Union Works Apps svarade 23 november 2024

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

12 februari 2025

App works great and customer support responds fast and solves any issues that might appear. We got some good insights into what tea our customers are preferring.

BRU
Schweiz
Ungefär ett år användning av appen
Union Works Apps svarade 13 februari 2025

Many thanks for the kind review. It's great to hear that our surveys are helping you with good insights from your tea lovers. We'll be here and happy to help again if needed.

10 februari 2025

The app is easy to use, offers great features, and helps us gather valuable customer insights. After some initial setup difficulties, the support team was extremely helpful and resolved our issues quickly. We highly recommend this app to anyone looking for a reliable survey tool! ⭐⭐⭐⭐⭐

YAADU
Tyskland
18 dagar användning av appen
Union Works Apps svarade 11 februari 2025

Thanks for the super review Christian. It's great to hear how your New and Returning customer surveys are providing you with valuable insight. It was also a pleasure making sure that your survey was up and running on the new Checkout Extensibility. We'll be here and happy to help again if needed.

Support

Support på appen tillhandahålls av Union Works Apps.

Eller besök deras supportportal

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Utvecklare

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Lansering

17 augusti 2017 · Ändringslogg

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