Gratisfaction Loyalty Giveaway , 86 arvostelua
Tarkenna
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Luokituksen mukaan
I love this app. I initially used it because it has the Etsy integration but the customer service has been phenomenal. I get quick responses every time. I love that this app is pretty in-depth and not too complicated for my customers.
April 2023: I'm updating my review because I do think this is a great tool in terms of possible functionality, but the back end interface is *INSANELY* complicated, to the point that I can't figure out how to use most of the features - there are menu options across the top of the screen, plus all on the side, then you get more options int he main screen depending on what you've selected, and yet none of them seem related to each other, and I can never figure out where to go to do what I want to do. I've also never been able to figure out how to make options like popups or social or email campaigns work. I'm honestly just not smart enough for this app.
I've just been keeping it for the sake of the rewards points button on my homepage, but recently a second widget button mysteriously appeared on my storefront and I have no clue how or why. I can tell it's from this program cause it's showing the same points and redemptions when I log in, but i can't figure out how to change the terrible placement or turn it off. I gave up and just turned off the original widget, but WHHHYYYY would this tool put two different buttons both on my store?
I didn't attempt to reach out for help, because I reaaaaaaally don't enjoy interacting with folks for technical support, especially on something that should be easy, and i'd rather just give up and switch to a different tool. :(
At this point, i can't figure out how to use most of it, so I've decided to switch to a simpler and less expensive tool since I don't think i'm getting most of the use or value out of this one. :(
April 2023- Sorry, to see your updated review and comments. Please allow me to clarify- Gratisfaction is more than a loyalty program- We are developing it as your marketing workspace that will help you achieve many of your business goals. Accordingly, we have many more features planned, which will all be included in your plan at no extra cost. Sorry, that you find it to be confusing. I always encourage our customers to be in contact with us and our team can always guide you and also suggest the usage of the features to your advantage. The ROI with this app can be excellent. Also you will not need many other apps- Accordingly price is very affordable as you'll get great results and features.
I request and urge you to please give us another shot - We will work with you to help you get the best out of this app
Regards
Akash
Founder
Thank you for your kind review! Our team is working on releasing many, many exciting enhancements in 2020
Great app! Both in design and functions. The full featured free version allows you to evaluate and test everything. The paid tier increments are well thought out when you decide to upgrade. Good campaign examples are included and show the comprehensive tools available. And if you run into trouble or have questions, the chat support is simply excellent. Highly recommended.
We have been using Gratisfaction for a few months now. It has been working great and our customers love it. It is highly customizable to fit our needs. I was able to chat with their support team today for the first time, and let me say that they were extremely helpful. They were able to answer my questions and inform me of things they are currently working on which will help with my issue. Very exciting and superb customer service!
https://shoppoponline.com/
App works exactly well for what I need. Can track users for rewards and purchases. Customer service is on point and specialized what I needed specifically for my website. Highly recommended app.
This app is fantastic and the customer service has gone above and beyond to help me set it up on my website. I would highly recommend giving it a try, you will not be disappointed!
Excelente aplicativo com inúmeros recursos, a equipe sempre responde os chamados o mais rápido possível.
I recently installed the app. So far seems pretty good. Easy to use and a good FREE option for new businesses like mine. I had a little issue and client service is outstanding! The issue wasn't resolved but it was due to issues at Shopify. Shopify has lots of issues and soon I might go somewhere else.
This app and the guys behind the app are simply outstanding!
Highly recommended
This app is really easy to install and customize. There are so many options for the customers to choose from to earn points which gives them a great incentive to buy again and again. The customer service is really great and answers were prompt and really helpful. I am very satisfied.
I tried literally 5 loyalty program apps before this one and am blown away. The setup process is seamless and intuitive, the number of features available for even the free plan is incredible, and the design is fantastic. This app will help me make a big impression on my customers along with my new theme version rolling out, so I'm super excited about all of it. This app is a MUSTTTTT. Just try it and you'll ditch your current loyatly app LOL!