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I'm so glad to have found Grommet! By fluke, I was introduced to the website and since then, I have already launched my first product (with more to come!). I am thrilled with the results and can't wait to grow my business with Grommet!
Working with The Grommet has been really good. Set up and launch was really easy, and their video tutorials were really helpful. We had a good response, both on the Grommet platform and in terms of sales on our site. I wouldn't hesitate to give The Grommet a try if it's something you're considering.
Smooth, easy, and professional in product and support. Especially if you have listed a product on Amazon (which is a nightmare), you'll love how great the UI is!
I wouldn't hesitate to install and reach out to the Grommet team. Best place to launch a new product. Customer Service 5/5, Platform Value 5/5, Ease of launch 5/5. Just do it.
We’ve absolutely LOVED our experience with Grommet! Everything has been easy and smooth (probably the easiest launch experience. One thing that has really stood out to us has been the support we’ve had during our launch. This has been a platform that truly supports small businesses, their products, and the inventors themselves. This has been the one launch I’ve been truly excited for because the support surrounded behind the launch. Another really cool and unique experience I didn’t expect from Grommet was the encouragement to just get behind the camera and talk about our product ourselves which has translated over to our own social media platforms. I highly recommend launching on grommet for small businesses to get further exposure, sales, and the experience of working with a great team!
We've tested several platforms like This Is Why I'm Broke, SUATMM & etc., and so far Grommet is the most small business friendly one to fast track the market validation. I would say they've gone beyond being just a platform. Actually they're more like a partner that always put your interest first:
1. A well thought out mechanism to nurture the growth: unlike other platforms which charge you upfront, they have this very healthy mechanism which place your products in prominent spot for 7 days for free to facilitate growth and then promote your items on commission to allow a mutual growth. Instead of launching as many products as possible each time, which makes more monetary sense to them, they control the number of products in each launch period to help you ensure you get the maximum exposure & traffic!
2. They set you up for success: along the way, Greg and his team have proactive provided lots of guides and tutorials to help me familiarise with and make the most of the platform. What's even better, they go the extra mile to provide the marketing materials!
3. Excellent support: their support is outstanding! Always responsive, patient and informative. And I really like that the team delivered the CS in a very human way instead of throwing your length confusing docs or chatting like a AI chatbot.
The app screws up when there's more than 1 color/variant but the manual support was only 1 email away. It only took less than an hour to get a good resolution. This is still pretty new so we're not sure what will happen going forward as products and discounts should never be "perpetual" - it's not good business practice to do so. From a consumer point of view, a perpetual discount has been shown to be linked to false advertising. It would be much better if there's a time limit, or an adjustment to the discount % after a period of time. Back to support - that's simply a great support team. Margin-wise you get pretty much wholesale margin and a week plus exposure/revenue.
Had a wonderful experience with Grommet. It was easy, the staff were hands on and supportive in every way. They really want your business to do well...highly recommend!
App is working really well.
The new Grommet rev-share business model is very founder/brand friendly. I really appreciate that and look forward to many more sales and opportunities working together!
A great experience. Highly recommend.