GP Lite Order Scanner , 17件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の82%は5つ星です
    14
  • 評価の6%は4つ星です
    1
  • 評価の6%は3つ星です
    1
  • 評価の0%は2つ星です
  • 評価の6%は1つ星です
    1
2023年11月30日

Hi!!! We've been clients for almost 2 years, we've reached out over these past 2 years 6-10 different times with no response!. I'm reaching out thru the website directly this time to see if someone could help us out in one important issue with the app that weve been experiencing ever since we installed it but the contact support app doesnt work after inquiring if im a robot.

Whenever our clients place an order with 35+ items, the app is unable to scan the order, is there a limit of scanneable products?

Im reaching out thru here to see if someone can help us I dont know where else to look for contact info. I can delete this review ASAP but please reach out! out store is makeupmxdistribuidora

MAKEUPMX
メキシコ
アプリの使用期間：2年弱
Groove Industriesが返信しました 2023年12月1日

Hi there! I appreciate your loyalty over the past 2 years.
We did receive your question and I'm pleased that we were able to send a reply in about an hour. Unfortunately, it seems you did not receive it. Possibly there was trouble with your mail server. We use FreshDesk and it occasionally has trouble sending mail when there are mismatches in the recipeints's mail server records. I do apologize for that.

Fortunately, there is a great solution, you can log in and create a ticket after providing your email here: https://groovepacker.freshdesk.com/support/signup

This will let you see and track your requests.

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