GP Lite Order Scanner , 17 recensies

Quick installation and setup. We were up and running in the same day. We've found what we were looking for.

When I originally downloaded this app, it lacked the functionality I needed. I reached out to Dan, even had a phone meeting with him, to discuss my particular needs. Within a week, BAM, I got what I asked for. Top notch customer service! Now... what might that functionality be??? We needed to be able to scan both UPC barcodes AND/OR SKU barcodes. (certain items we have have one or the other). Other features I really love about this app, compared to others, is that it has a BIG image right in the center, that shows the product to be scanned. It displays a big green "Nice Scan" when good and a big red 'X' if the product is wrong, and the added audio too. Also the detailed information provided to the said item. (see his screenshots if you haven't already). Now there should be no reason why my staff accidently ship out a wrong item. Thanks again Dan for everything! Stephan - i-Bead Inc

We were struggling with pack errors since hiring help. Mistakes on international shipments were killing us. I believe we tried every scanning app in the app store before settling on this one. My team and I felt it was the easiest to setup and so far it's been a game changer. Errors basically stopped from day one. Each time I hear the buzzer go off in the shipping room I know a potential error was stopped. We scanned in our UPCs and all barcodes are reading well. I'm using a socket scanner and an iphone. Tip for new socket mobile users: The power button on the scanner can be used to toggle the keyboard. You won't need to see the onscreen keyboard so hiding it frees up some screen real-estate. With this app we've eliminated the double-check step in our packing process so I would say we are processing as fast or faster than before. Downsides? Adding a barcode to the packing slips was a real struggle. I am reasonably savvy when it comes to HTML and CSS but despite a number of attempts, barcodes would not print. I reached out to support after giving it my best. I am really impressed with their responsiveness. They were very helpful and after some troubleshooting back and forth they were able to provide what I needed to paste in to make it work. I like that I can count on their team if I have issues. A short time after the resolution of the packing slip barcode issue they added packing slip printing to their app which we are now using. I'm glad to see developers that take customer feedback into account. I'm glad I found them and I would make the same choice again.

Dan, thanks for taking the time to answer all my questions and help us figure out how we could fit groovepacker into our workflow and integrate with our other software. It's rare to find competent customer service now a days.

I really like this app. It catches all our mistakes. It does show a lot of "error" messages, but usually refreshing it a couple of times takes care of that.

- Only area of improvement is to let you print more than 10 Packing slips. That's a lot of clicking and waiting for pages to load to do 200+ orders 10 at a time.

I would double what I pay for the subscription if it could do 1 additional thing: predict the shipping package and print it on the packing slip so that my workers could know what box they'll need before they start fulfilling the order.

Overall I am very happy with the app and I hope it continues to make updates as it's the only app I've found so far that offers this service. Get the app - you'll save time and money.

My initial interaction with customer support could have been better and was triggered by a broken scanning system (bin location error). Dan of GP Lite was transparent with the situation and found a remedy to the initial problem. However, in the end, Dan's communication went cold, GP Lite's features were too limited, and an upsell to use the standard version GroovePacker was not worth the time, effort, or money.

Simple to install and setup. Easy for my guy to use. Helps me sleep better at night. What else can I say? 5 stars.