GP Lite Order Scanner

Name: GP Lite Order Scanner
Brand: Groove Industries
Rating: 4.1 (16 reviews)

Avaliações (16)

Avaliação geral

4,1

Pontuação por nível de classificação

81% das classificações são de 5 estrelas
13
6% das classificações são de 4 estrelas
1
6% das classificações são de 3 estrelas
1
0% das classificações são de 2 estrelas
6% das classificações são de 1 estrelas
1

Editado a 17 de fevereiro de 2023

My initial interaction with customer support could have been better and was triggered by a broken scanning system (bin location error). Dan of GP Lite was transparent with the situation and found a remedy to the initial problem. However, in the end, Dan's communication went cold, GP Lite's features were too limited, and an upsell to use the standard version GroovePacker was not worth the time, effort, or money.

Jingle Truck Toys

Estados Unidos

14 days usando a aplicação

Questão respondida por Groove Industries 12 de fevereiro de 2023

Your ticket was indeed mishandled and I understand your frustration due to the lack of response. I am confident we can resolve your issue quickly and get things back on track if you decide to give us another chance. I've reached out on our previous ticket. Looking forward to earning your business.