Growave: Loyalty & Wishlist + , Počet recenzí: 2 053

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
9. leden 2024

Customer support is ACES! Great responsive job. Thanks guys.

Prairie Spirit Trading Post
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Growave odpověděl 10. leden 2024

Hey, Prairie Spirit Trading Post team,

Thank you so much for your kind words and 5-star review! We're happy to hear that you had a great experience with our customer support team. Delivering excellent service is our top priority, and your positive feedback motivates us to keep up the good work. If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊

Begaiym, Reputation Manager

6. březen 2024

I'm still getting started, and the APP has many features. Their customer service is great and everything works very well

cuchy.es
Španělsko
Doba používání aplikace: 6 dny
Vývojář Growave odpověděl 7. březen 2024

Dear cuchy.es,

Absolutely happy to hear you're enjoying exploring the app's numerous features! We're dedicated to providing top-notch customer service, so it's fantastic to know that everything is working smoothly for you.

If you ever need assistance or have any questions while you're getting started, please feel free to reach out. We're here to help you make the most out of your experience! 😍🥳

Begaiym, Client Care Specialist

11. leden 2024

Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work.
Thank you very much and keep it up.
Best regards

La Cigale Shop
Německo
Doba používání aplikace: Více než rokem
Vývojář Growave odpověděl 12. leden 2024

Dear La Cigale Shop ,

Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙

Best regards,
Begaiym, Reputation Manager

16. únor 2024

A few days ago, I left a bad review, and I felt really bad...because they did follow up on my support tickets, but I didn't read them because they used a different email address.
They reached out to me by phone (yes, by phone) and apologized so many times that I felt really bad.

These guys really care about their customers and their product and I like to support them

Great company and service.

FrappeToGo
Spojené státy
Doba používání aplikace: 10 dny
Vývojář Growave odpověděl 18. únor 2024

Dear FrappeToGo team,

Thank you so much for your wonderful review! We truly appreciate your kind words and your support of our company and services. 🥰

We're genuinely glad that we were able to resolve the issue and uncover the reason why our messages weren't reaching you. Our team is dedicated to ensuring the satisfaction of our customers, and we're grateful for the opportunity to make things right.

If you ever have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Thank you again for your support and for recognizing our commitment to our customers and our product.

Begaiym, Client Care Specialist

30. leden 2024

The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.

MoonRose Jewelry
Itálie
Doba používání aplikace: 19 dny
Vývojář Growave odpověděl 31. leden 2024

Dear MoonRose Jewelry team,

Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations.

Warm regards,
Begaiym, Reputation Manager

23. leden 2024

Alles in allem sehr gut, Service wirklich perfekt. An den Übersetzungen ins Deutsche sollte gearbeitet werden, hier gibt es viele Fehler.

JAMILA jewelry
Německo
Doba používání aplikace: 25 dny
Vývojář Growave odpověděl 24. leden 2024

Hallo, JAMILA Jewelry team,

Thank you for taking the time to leave a 5-star review. We appreciate all our customers' feedback, and your opinion means the world to us.
We also want to express our gratitude for bringing to our attention the translation errors in the German language. We will take note of this and work on addressing and improving those issues. Your support and feedback contribute to our continuous efforts to enhance our services.

Vielen Dank, dass Sie sich für uns entscheiden! 💙

Begaiym, Reputation Manager

3. únor 2024

Die Funktionalitäten der App sind genau das, was wir aktuell für den Community Aufbau benötigen. Die Einführung der App wird durch eine Checkliste super einfach gemacht, mit einer sinnvollen Reihenfolge und den notwendigen Schritten um sie korrekt in das bestehende Theme einzubinden. Daran könnten sich andere App-Entwickler mal ein Beispiel nehmen. An zwei Stellen hat es bei unsgehakt, aber das hatte der Support innerhalb von Minuten gelöst. Auch auf Wünsche zur Layoutanpassung ist man in kürzester Zeit eingegangen. Also von unserer Seite eine klare Empfehlung!

shopstartups - Entdecke kuratierte Startup-Produkte
Německo
Doba používání aplikace: 3 dny
Vývojář Growave odpověděl 4. únor 2024

Dear shopstartups - Entdecke kuratierte Startup-Produkte,

Vielen Dank for your outstanding feedback!🤩We're delighted to learn that our app's functionalities align seamlessly with your community-building goals. Your positive comments about the user-friendly introduction and the helpful checklist are greatly appreciated. We're thrilled that our support team swiftly addressed any issues you encountered. Your recommendation means a lot to us, and we're here to provide continued support.

Wir freuen uns über Ihre klare Empfehlung und stehen Ihnen stets zur Verfügung. Vielen Dank für Ihr Vertrauen! 💙

Best regards,
Begaiym, Reputation Manager

25. prosinec 2023

1つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。
特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。
いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。

こだわりの革 MARUYA selection
Japonsko
Doba používání aplikace: 8 měsíci
Vývojář Growave odpověděl 26. prosinec 2023

こんにちは! 🌟 こだわりの革 MARUYA selection

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users.

We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you.

ありがとうございました! (Thank you very much!) 🌈

Begaiym, Reputation Manager

13. únor 2024

Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!

Ribcap - Fashionable medical helmets and protective headgear
Belgie
Doba používání aplikace: Asi 20 hodinami
Vývojář Growave odpověděl 14. únor 2024

Hello, Ribcap - Fashionable medical helmets and protective headgear,

We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗

Begaiym, Client Care Specialist

2. únor 2024

fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend

L'archivo
Spojené království
Doba používání aplikace: 2 dny
Vývojář Growave odpověděl 4. únor 2024

Hey, L'archivo team,

We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb.
If there's anything else you need, don't hesitate to let us know! ✌️

Begaiym, Reputation Manager