Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
12. Mai 2022

At first, I was not really impressed with the app when I started setting it up. Because it lacked customization options and I am not a developer. So I thought I will get in touch with the app support and see what they can help me with. To my surprise, they were willing to help me out to adjust the features so it is on-brand. Tina, from the app, was so professional, quick and kind. I am definitely keeping the app! And Customer Service exceeded my expectations. Very pleased!

AK Vibes
Vereinigtes Königreich
3 monate mit der App
Growave hat geantwortet 17. Mai 2022

Hey team at AK Vibes,

Please accept our sincere gratitude for such kind and warm words addressed to us 🥰.

We are very grateful to you! We'll be sure to pass your feedback on to Tina. And we promise to keep on providing you with the highest quality service.

Have a great week ❤!

30. Juli 2015

I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche.

Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box.

However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys.

Did I mention, that all of the support was free? Thanks again!

Everdrobe
Vereinigte Staaten
3 monate mit der App
28. November 2022

I used this app to help me add a wishlist to my store, but I could not have been more pleased with all the features available even for my basic plan. I am able to do a rewards system with my customers and they're able to earn points to get rewards; which essentially helps them spend more. I was even having a problem changing something and the customer support I received was great! I got help from both Nurila and Aiperi and they were so helpful and pleasant! Great app.

Carrington Beauty
Vereinigte Staaten
3 monate mit der App
Growave hat geantwortet 29. November 2022

Hi the team at Carrington Beauty, 💕

Thank you for the detailed review of your experience with our app and the first touch was great with us, we highly appreciate it! It is our privilege to assist and serve our valuable customers. 🤗

Happy Growaving✨!

Bearbeitet am 6. November 2018

Not used too much yet - but looks great and the support and service is really good - just about to get into it now - I will come back and let you know how it goes!

www.remixd.co.uk
Vereinigtes Königreich
3 monate mit der App
28. August 2017

Awesome app and even better customer service!

Clariluz
Kanada
3 monate mit der App
27. Juli 2019

love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.

SugarAndVapor
Sonderverwaltungsregion Hongkong
3 monate mit der App
24. März 2023

Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.

Collect Paris
Frankreich
3 monate mit der App
Growave hat geantwortet 27. März 2023

Hi team of Collect Paris,

Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated.
Aidana and Alex pass their best wishes to you 🫂!

Please reach out at any time you need their assistance! The support team is always happy to take care of your queries!

Happy Growaving 🎉!

Bearbeitet am 17. September 2021

Amazing and super fast customer care. I'm improving this app in a new website to reward my customer for each purchase. In addition, I added the IGC in the homepage, in order to create more engagement with our customers.

Mesauda Nail Pro
Italien
3 monate mit der App
Growave hat geantwortet 20. September 2021

Greetings of the day team at Mesauda Nail Pro!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words and we are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth 😍🙏🏻!

Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters 💗!

17. Dezember 2016

We've been using for the trial period mainly being interested in social login, wish list, comments. The full app has a lot of features and we just tested some of them. All worked beautiful and the support was great. We needed some customisation and advices which we got in a very efficient way.
We are now working to see how the board wishlists are working. So we continue to count on their support.
I highly recommend this app with fast response getting new customers and keeping them in line with the shop news.

Libelula Vesela
Rumänien
3 monate mit der App
23. Mai 2023

I have been using Growave for my Shopify store, and I must say, their referral and product review features are absolutely exceptional! They provide a seamless experience for our store. I would like to take a moment to express my gratitude to their amazing team for their outstanding service.

The referral feature offered by Growave is a game-changer. It allows my customers to easily refer their friends and family to my store, incentivizing both parties with rewards. The setup process was straightforward, and the customization options were extensive. I appreciate how Growave provides the flexibility to tailor the referral program to match my brand's unique needs.

Additionally, the product review feature has been instrumental in building trust and credibility among my customers. Growave's review system is intuitive and user-friendly, encouraging shoppers to leave feedback and share their experiences and photos with my products with my shopify theme. The ability to display reviews prominently on product pages has significantly influenced purchasing decisions and boosted conversion rates. I am thrilled with the positive impact it has had on my store's reputation.

However, what truly sets Growave apart is their amazing team. The level of customer support they offer is unparalleled. Whenever I had a question or needed assistance, their team was always there to help, promptly and efficiently. Their dedication to ensuring customer satisfaction is evident in their quick responses and willingness to go above and beyond. It's a pleasure working with such a knowledgeable and caring team.

In conclusion, Growave's awesome. I am immensely grateful for the outstanding service provided by Growave's team. Their responsiveness, expertise, and commitment to excellence have exceeded my expectations. I wholeheartedly recommend Growave to any Shopify merchant looking to enhance their referral program and leverage the power of customer reviews.

Peppy Buddies
Kanada
3 monate mit der App
Growave hat geantwortet 23. Mai 2023

Dear Peppy Buddies team,

Thank you for your detailed review of your experience with Growave!
It means a lot to us that you took the time to share your thoughts with the rest of our community and us.🤩

Your review means a lot to us and lets us know we’re on the right track!🥰

It absolutely makes our day to hear that you had such a good experience with us, and really appreciate your loyalty and continued trust in Growave.

We are always inspired by people that treat their work with attentiveness and care.
So it's a blast to provide thoughtful clients like you with the most useful features and the most effective support, be assured that the pleasure is ours!🤗

Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful!

We truly wish nothing but prosperity and warm welcomes for your business!
From our side, we'll try our best to keep assisting you along this beautiful journey.💙