Growave: Treue & Wunschliste

WOW!

Growave combines wishlists, rewards, and reviews into a single system. This alone allowed us to significantly reduce the number of apps running in our store. Even more importantly, Growave is the first solution we have used that works reliably, professionally, and consistently.

For the first time, we have seen that our customers do not just notice wishlists, but actually use them actively. This is not due to a single feature, but because Growave’s experience and thoughtful implementation can be felt throughout the entire system. This level of consistency and usability was something we clearly missed with our previous provider.

The email notifications are well structured, logically designed, and highly customizable. The rewards system also stands out with features we have not found in other solutions. One particular highlight is the ability to offer free shipping as a reward for sharing on Facebook.

The presentation of the reviews is outstanding as well. On mobile, two subtle icons are displayed that do not interfere with the user experience. On desktop, two floating bars form a clean and visually harmonious unit. Colors, spacing, and many other details can be customized extensively, allowing everything to blend seamlessly into the individual shop design. And if something does not fit perfectly right away, a fast, friendly, and highly dedicated support team is always there to help. Special thanks to the entire team, and especially to Joel, for his outstanding and truly invaluable support.

Overall, Growave is a well-thought-out, powerful all-in-one solution that not only excels technically but also performs reliably in everyday use. For us, Growave has become much more than just a tool – it is a true growth partner that makes our shop noticeably more professional and scales alongside our business. We would not want to run our store without it. It is definitely worth taking a closer look.

It's not surprising there are so many glowing reviews. Growave is perhaps the best app we use on Shopify. We use it primarily to collect product reviews and to manage our customer loyalty program. It is simple yet has a lot of functionality. Maybe the best part is they have a knowledgebase that is ACTUALLY useful and their support team is extremely fast and ACTUALLY helpful. They are so much better than most call centers or web chat experiences I'm used to in the USA where it is impossible to get ahold of someone and once you do they do little to nothing to get you what you need. The Growave support folks have great knowledge and are quick to resolve questions or issues. Five stars from me.

We had a plan that didn’t quite match the pricing, but Maryam helped us work out a custom one that fit better! A lot of our customers really like the loyalty points and VIP tiers, and some of them have been coming back pretty often.