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I absolutely LOVE this app! I really don't write reviews as often as I should but not only is the app fantastically designed and extremely useful, but the customer service is exceptional. Eldar + team bend go out of their way to help you learn the app and have done customizations for me on multiple occasions.
I downloaded the app just to test it out, not planning to keep it, as it was on the expensive side, but it is so well designed and the customer service is SO GREAT that now I don't think I can live without it!!
I use this app mainly for the reviews, and I'm not going to lie, it took a couple of months for me to get it up and running at full functionality. But the app's customer service reps and even the developers were willing to keep working on it until it worked flawlessly. Now that it does, it does everything I wanted Yotpo to do (namely, send every customer a review request email instead of just a small number each month) but for a fraction of the price of that app (if you have a good number of sales). It also allowed me to offer reviewers a small discount, which contributed to the vast increase in reviews I've gotten with this app. Growave is excellent value for the cost.
Hey The Mala Market team,
We would like to thank you for this wonderful review and your incredible input. 🤩
We are grinning from ear to ear ever since we heard the great things you have to say about Growave and the team.
It's so much pleasure to receive such an appreciation and assessment. It drives us to keep the consistency and to put maximum possible effort.
Please feel free to reach out if you need any further assistance. We will be glad to hear from you!🙌🏻
Very nice app and best support team !
I had a problem after installing, but they solved it very quick.
They have a Customer success manager (Tattu), who will give her best to help you. She really is The Best!
Thank you guys!
You are very professional!
I have used this app for a while; I like the wishlist, reviews ... functions. The support team is really helpful. Thanks!
Hi Team of Sparetime🌞
You are awesome! Thank you so much for the wonderful feedback.
We're glad to have a customer like you, and we greatly appreciate you using our app. If there's anything else we can do to help, just let us know. We're for you anytime.💕
All the best,
Growave Team🤞
I am a totally new user to shopify and all apps and so I needed some help, actually a lot of help. I just an email asking for help and they told me exactly what to do but then actually did it for me! That was awesome. The customer support is great and it is super easy to use. Thanks.
Silence and get 5 stars review. Powerful app and very easy to use, superb customer support with quick response and resolution time!
Hi DrinkSeeks! We really appreciate the time you took to write this lovely 5-star review. 😍
It’s so pleasing to hear that you find Growave powerful & easy to use. And to know that our customer support left you satisfied - is one of the best compliments for us! ✨
We are a comparably small and young company and every bit of feedback like this does so much help us out!
Thanks for your kindness. 🌺
I would love to appreciate this very good application. Next, I would like to highly appreciate the patient follow-up of Alex and Growave's staff.
Dear YOMOMENT team,
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us!🤩 It`s always a pleasure to hear such feedback and warm words, it shows that our hard work is being paid off. Thank you once again🌞
Hope to continue supporting you in the future times!
Wishing you a great day 💖.
Very Good customer service! I am very happy with this app and i would recomend it. The service provied is super fast
Dear Sneaker Palace Team✨
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. You don’t know how much your fantastic feedback means to us here at Growave. It makes our day to hear that we were able to provide you with 5-star service.🥰🥰
You’ve left a smile on the faces of our whole team with your kind words. We’re grateful that we have the opportunity to serve you. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our product and provide the best possible service to every customer who walks through our door🤗
Sincerely,
The whole team at Growave❤
Perfect App, perfect service! I am using SocialShopWave for my own shop. It's perfect! I had some issues with the App but Nurila helped me through all the problems. Thank you very much!!
After tried so many alternative products, finally, finally, I got what I want and it is not expensive though, with so many features integrated, Tina、Tattu and the development team, helped a lot with my website. There are a few things that need improvement, analytic-wise, the dashboard is not very intuitive and I don't see an A/B testing option available. Overall, this is a fantastic plugin, probably the best out on the market considered its all-in-one integration.
Good day, the amazing BVVU team,
How can we possibly thank you enough for your mind-blowing review??😊❤️
It's thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation!🦄
And again, thank you tons for providing us with these wonderful ideas for improvement. We will definitely consider realizing them in our future builds.🥰
Stay tuned for that and many more cool things ahead! 🍀