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SocialShopWave's suite of available apps work great and their customer app goes far and beyond to assist me so the apps fit our requirements. Highly recommended, and will be a long-time customer.
Very useful app for my store. Thanks their staff Kalys
Growave is fantastic and we installed it because it is so much more than a loyalty app! It's super easy to use and whenever you feel suck the customer service is phenomenal. Tina and Tattu are our go to most of the time and they are brilliant... Everyone is honestly! So nice as well to recognise who it is you're talking to, really feels like they are taking good care of you. We are recommending this app far and wide. Waiting on some cool new integration too which is a bonus!
Greetings of the day team at Sable Boutique,
What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words. 😍🙏🏻
It is more than a pleasure to support such a sweet client like you. 😊 And yes, we always try to be as effective as possible and provide you with the most useful features. However, from day one, our intention is to make clients like you feel our care (like tons of soft hugs!), and the fact that you feel it is beyond every praise for us.
From our side, we promise to keep providing you with the support that you deserve, and stay tuned for the upcoming goodies😇!
I use the free version of the app for my personal shopify site and use a paid version the webstore where I work. Worth every penny. Great support and a fully functional app that does a lot more under the hood than the page would suggest. I have been very happy with this app and the support team I have interacted with (Nurila was really helpful).
I highly recommend this app.
Absolutely AMAZING customer service. These guys are on point with a great app. I have only had it installed for a few hours, but I can already tell that it is going to make a big difference!!!
Great software and awesome support - love it
Update: they eventually come back to me with the refund.
Update: they tried to show that they care and get back to me quickly at the beginning and promise a refund and simply disappear after we try to confirm the refund details. We uninstall the app multiple time and somehow it keeps installing itself and we are still being charged!!!
The reason that we decide to use a different app is that their app breaks our customer experience always every time when there is an update since we did customization to it to align our website style.
Review last time:
We have uninstalled and stopped using it for a long time and just noticed that they are still billing us each month.
Reached out for a refund and will update the results here.
Dear team at Sofary Lighting,
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service, we would like the opportunity to resolve this issue immediately😔.
Please kindly be informed that we have emailed you several times to your Support email address since we are eager to assist you with your query. We would like to make things right so we can get this sorted.🤗
If you will be able to get back to us at your earliest convenience we will really appreciate it🙌🏻.
They quickly made the customization I requested and we’re very helpful on installing the app, good job!
Awesome functions and awesome, competent and fast support team. I am very happy with the plugin especially at that pricepoint.
Dear Second Future team,
I found that you left a review for us! I am so glad to hear that you love our service! Thank you for taking the time to leave a 5-star review, your feedback is greatly appreciated:)
You made our day!
Please feel free to contact us with any questions or inquiries, we are always happy to assist💖.
Klays Is the best man!
let alone how awesome this app is, their customer support is awesome!
Don't think, install it
Updated:
I have couple issues about theme issues and install this app with correct designs.
Kalys and their developers went wayyyyyy above and beyound for me, not only fixed everything but basically redesigned the theme for me. Both on desktop and mobile.
All and all, I appreciate their help and recommend this app for everyone