Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
19. April 2017

Best app ever! I installed this for a wishlist and got much more! They communicate and answer emails and help with installation and fix anything that might not make sense!! I recommend it to all

Manuna
Vereinigte Staaten
Etwa ein monat mit der App
17. Februar 2023

Great customer support. I asked the Growave team to implement an advanced setting for my rewards system. Anna was super responsive, helpful, and transparent during the whole process, which is super important to me as a customer!

DayglowHairColor
Vereinigte Staaten
Etwa ein monat mit der App
Growave hat geantwortet 19. Februar 2023

Dear DayglowHairColor,

Thank you for taking the time to share your experience with other customers.🤩
We'll do our best to continue to provide you with the highest level of service and product!
Thank you for choosing Growave!⭐

Let us know anytime if there's anything else we can be of service 💖

Bearbeitet am 13. Mai 2019

Great app. Great support. This app may be the best app ever. I really believe this app will help my business to grow. Thanks!!
DBMI.NU

DBMI.NU
Schweden
Etwa ein monat mit der App
19. August 2018

Sensational app that does the job of 4-5 normal apps, allowing us to greatly clean up our installs and reduce costs. Support has been fantastic, with speedy email responses and even a tutorial phone call being no problems. Highly recommend.

Tinypeople2
Australien
Etwa ein monat mit der App
5. Februar 2023

It is a very great app.
Whenever I had any issues, I was able to contact the support team and they were able to resolve all issues quickly.
Also, I used to use multiple apps, but thanks to this app I was able to consolidate them into one, which saved me a lot of money and I am very happy with it.

日本の方向けにも。
複数の機能を1個に集約でき大幅な節約ができます。
また、複数言語への対応もしっかりしているので安心して利用できると思います。
ただ、サポートは英語のみなのでそこだけ注意が必要です。

Akecon-アケ魂-
Japan
Etwa ein monat mit der App
Growave hat geantwortet 5. Februar 2023

Hey, the team at Akecon-アケ魂- 🤗!
Thank you for your lovely feedback! 😍 Our team is always happy to help our customers. We appreciate you taking your time and leaving us such an amazing review. 😇

Happy Growaving. 🐬

14. Februar 2020

I installed it with the free version. I just started my site but the customer support is really smooth and welcoming. If you bump in to any problems they fix it for you with easy explanation. Once my store get going I will upgrade because I feel safe knowing that whatever hitches I bump into there is an amazing team there to help you. In my opinion this is how customer service should look like and more companies out there could learn from it. In more ..they must treat their staff real nice .. because it shows that they love working there.

S h o p i d o o . f r
Frankreich
Etwa ein monat mit der App
Growave hat geantwortet 17. Februar 2020

Thank you so much for leaving us such a wonderful review! We are thrilled that you loved your experience. ~

We put our merchants' experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Your feedback literally made our day! :)

25. Januar 2017

I absolutely love the customer service. Makes my site look legit. Only been using for 2 weeks will update soon.

The Blooming Baby
Vereinigte Staaten
Etwa ein monat mit der App
4. Oktober 2019

Best App ever to find in Shopify. Do not heistate guys, the support is awesome as well!!! I am looking forward to working with these guys so on.

KOCO KR
Südkorea
Etwa ein monat mit der App
Bearbeitet am 2. Juli 2021

I'm sad that I need to change my review to one star. This app USED to be amazing. Customer service WAS fast and responsive. Now I have to chase them down over and over to find out when they will respond to my tickets. I've been waiting literally weeks and have asked multiple times for something to get fixed. AND, I waited months for an update they said was coming. And when it finally DID come, I learned in order to access the change I was waiting for, I'd need to pay $30 more per month. I should have been grandfathered in at my current rate. They changed their whole billing system so now you pay $100 to integrate Klaviyo or $20 to get all the same features without Klaviyo. I can't even express how disappointing that was. ESPECIALLY when I had specifically been told email integration was coming to the Growth plan. Never did they mention it would be more expensive. I'll keep using the app for now only because I don't have the time to switch over to a different one, but I will be looking for a new solution. Such a bummer when something you start out loving turns to crap. Customer service is impeccable. They're quick to respond and always do their best to help me understand how to best use their app. They make all the changes I ask for. It's got tons of great features and options... plus one app vs 5 apps is amazing. The ONLY thing I wish was different is that the Growth plan offered Klaviyo integration. I'm a perfectionist and having all my emails look and feel the same is important to me.

Dirty Jane
Kanada
Fast 3 jahre mit der App
Growave hat geantwortet 12. Februar 2021

Hello, dear Dirty Jane team 🙋‍♂️,

Thank you very much for the review that you have updated. We do take every word from our customers seriously and always work on covering every small detail we receive from them. Sadly, not all wishes can be fulfilled at the same time and not each of them can be implemented in a way customer sees due to various reasons that we are unable to take control of.

We work hard on making your experience with us great and some functionalities cannot be implemented easily due to the complexity of the requests, and even so, our teams worked well to deliver those requests to you. We value you as a customer and your experience with us is very important.

As for the confusion with the Growth plan, we understand your frustration with it. This step hasn't been done to charge you more, since you know the Klaviyo integration was available only on Enterprise plan for $299, however now it is more accessible for merchants on a plan for $99. We understand how important it is to support shopowners and the pricing has been evaluated considering the third-party app cooperation (Klaviyo, which is the separate business we work with) and the complexity of the work that has been done during the update.

We hope for your understanding in this situation and we did not ignore your case and even focused on a faster resolution, because, as it is written above, we do care about our customers and their experience is the top priority for all of us. Please let us reach you out and have a further discussion, our team is trying to contact you in Live chat and we would truly appreciate it if you would reply to us back. Thanks again, and wishing you all the best 💖.

28. November 2022

Best support I ever met! Growave is a really helpful app that can improve a lot your site's conversion if used correctly. I asked the support team if it was possible to change the style of a lot of elements in the wishlist and everything was changed perfectly, the support team replies really fast. I can only recommend this app at 100%!

FreskiCulture
Italien
Etwa ein monat mit der App
Growave hat geantwortet 29. November 2022

Hey FreskiCulture team,

Thanks for taking the time to rate our support and to use our app. We are glad you enjoyed your time with us 🤗!

Having the opportunity to assist you was an absolute pleasure for us 😊.