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Thank you Tattu for the wonderful support you give to Baktkoffee.com. You advised us on how to set up and configure the app and if we ever get stuck you go the extra mile to help us!
Really great app, excellent features which will hopefully help gain more returning customers and increase conversions. The team are amazing and will help you with anything you need.
Dear Nutriwealth, thanks for leaving us such a wonderful review. We are thrilled that you loved Growave and its features! 🌟
Hopefully, our Loyalty & Rewards app will help you to gain more loyal customers. We are happy to see that you’ve set up some rewardable actions already. Great job! 👍
Don’t forget to also tag your products on photos, to get the most of our Shoppable Instagram app.
And sure thing, our team is always there for our lovely customers, so please, don’t hesitate to reach out to us with any matter! 😊
Very powerful suite of apps. I'm currently using the free version (which includes reviews, social login and wishlist) and I'm absolutely thrilled. Everything works nicely and look very good. Last but not least, the team have excellent support and they offer to implement their apps to your site for free if you can't do it yourself no matter how many times you may need this. Highly recommended!
I use this app for my wishlist and am so happy. whenever I update or change my theme, growave is always ready to update me. I never have to ask first; they always know when and where the right places to put their extensions are.
Hi team VIDA AMOR,
It's so glad to hear that our app makes you happy! 🤩
We always try to help you with your queries and make your experience with us better and better every day!
Let us know anytime if there's anything else we can be of service! 💕
Great app with amazing features at a really affordable price. Customer support is fantastic, specifically Alex who was super friendly and got us set up in no time!
Happy Tuesday to Sustera Team 😍🌸,
Our whole team is so happy to read such kind words 🤞. We're really glad to know you like our features and especially our loyal pricing 😎💸!
Please always feel free to contact us with any questions you might have further. You're always welcome! 💙
I went for this app for the review system. It works well. And support system is really helpful (thanks Alice).
Can’t rate 5stars yet since I didn’t tried all functionalities
Great app and even better customer service! This was exactly what I was looking for. Thanks for the help.
At first it was a bit confusing how to set up everything but the support they have is the BEST I have ever encountered. They are very responsive, and will help you with anything! You just need to be patient when they setup the apps to work with your template :) After that everything works great and makes the customer experience AWESOME!
A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.
Dear Shea Shea Bakery team,
On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.
We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.
Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.
If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.
By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.
We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.
Really responsive and very prompt to offer assistance. I have managed to rectify most of the issues within a day.
Hi Scentkew team,
I’m so glad to hear that you enjoyed your experience with Growave🤗. Our team is always trying to make sure users have a great time using our app and it’s great to know that we’re meeting this goal✨.
Thank you for taking the time to share your review❤️.